urbanplusforest

urban + forest

Maine, United States · 2097 Sales

urbanplusforest

urban + forest

Maine, United States 2097 Sales On Etsy since 2010

5 out of 5 stars
(597)
virtualdesignlab

Contact shop owner

virtualdesignlab

Reviews

Average item review
5 out of 5 stars
(597)
Jessica Albert

Jessica Albert on Jul 14, 2016

5 out of 5 stars

Here's what happened. I purchased this beautiful piece of wall decor, because I grew up with birch trees and miss them dearly now. I've scarred more than a couple of them as a kid with my pocket knife, etching my initials into them thinking I was cool. I built my first tree fort in a vast field of birch trees. This was a very important item for me that I wanted to hang in our newly purchased home. Well, my apartment management lost the package and claimed no fault. I was heartbroken. USPS delivered it on-site. It wasn't their fault. I contacted the shop and Kayo sent out a new one for me to pick up at the post office. TALK ABOUT AMAZING CUSTOMER SERVICE. It wasn't their fault at all, and yet, here I am with the package that my apartment complex lost. You don't find service like that very often anymore. PURCHASE FROM THIS SHOP.

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Updates

Custom white birch forest wall art/shelf
Versatile wall/table lamp available :)
View all 6 updates

Shop policies

Last updated on November 11, 2015
Welcome to urban + forest.
Our workshop is located at the beautiful northern coastline of Maine. We enjoy creating beautiful arts & objects using the local natural materials. Our modern rustic decors are perfect for the contemporary dweller looking for natural and down-to-earth lifestyle!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept payment by debit card, credit card, and PayPal.
Shipping
The U.S. orders are shipped using First Class Mail, unless the package weighs more than 13 ounces and in that case Priority Mail will be used.

The international orders are shipped with USPS First Class International Mail, unless the package weights more than 4lb and in that case Priority Mail will be used.
Refunds and Exchanges
If you are not satisfied with an item for some reason, let me know within 3 days after you received it. We will promptly cancel your order and refund your money as soon as we received the returned item. Returning shipping cost will be on a buyer.