urbanwoodandsteel

Urban Wood & Steel LLC - Industrial Furniture & Decor

New Haven, Connecticut · 1477 Sales

urbanwoodandsteel

Urban Wood & Steel LLC - Industrial Furniture & Decor

New Haven, Connecticut 1477 Sales On Etsy since 2012

5 out of 5 stars
(214)

Shop owner

mike c

Contact

Announcement   Welcome to Urban Wood & Steel, home of all things industrial, weathered, reclaimed and rugged. We craft unique furniture, merchandising equipment and decor using recycled pine, concrete, and steel.

© 2013 URBAN WOOD & STEEL LLC.
All materials, content and forms contained within URBAN WOOD & STEEL LLC listings, products, and materials are the intellectual property of URBAN WOOD & STEEL LLC and may not be copied, reproduced, distributed or displayed without URBAN WOOD & STEEL LLC express written permission.

Announcement

Last updated on Feb 7, 2017

Welcome to Urban Wood & Steel, home of all things industrial, weathered, reclaimed and rugged. We craft unique furniture, merchandising equipment and decor using recycled pine, concrete, and steel.

© 2013 URBAN WOOD & STEEL LLC.
All materials, content and forms contained within URBAN WOOD & STEEL LLC listings, products, and materials are the intellectual property of URBAN WOOD & STEEL LLC and may not be copied, reproduced, distributed or displayed without URBAN WOOD & STEEL LLC express written permission.

mike c

Contact shop owner

mike c

Whitney Steel Wall Planter
$38.00
Brooklyn Industrial Urban Bench
$300.00
Knick Knack Rack
$57.00
Industrial Wrench Toilet Paper Holder
$45.00
Prohibition Buffet Table
$2,800.00
The Contempo Side Table
$295.00
Reclaimed Pine Dining Farm Table
$2,075.00
The Wine-Oh
$285.00
The Dixwell Steel Desk Organizer
$34.00
Townsend Tow Hook Coat & Hat Rack
$155.00
Woodbridge Point of Sale Desk
$2,250.00
Wall-Mounted Backless Menu Holder
$135.00
Iron Horse Server & Sales Station
$1,415.00
Chapel Street Speakeasy
$1,995.00
Barn Beam Desk Organizer
$38.00
Wooster Wall Shelf & Chain Hook Coat Rack
$175.00
Black Onyx Industrial Host Stand
$1,115.00
The Chevron Barn Wood Coffee Table
$1,195.00
Custom Steampunk Salon/ Barber Station
$2,350.00
The 48 Industrial Host Stand
$940.00
Urban Purse / Gear Hook
$23.00
View all 55 items

Reviews

Average item review
5 out of 5 stars
(214)
Lisa Muehlenbein

Lisa Muehlenbein on May 19, 2017

5 out of 5 stars

The coat hooks and benches were perfect for our yoga studio. Thank you!

Lisa Muehlenbein

Lisa Muehlenbein on May 19, 2017

5 out of 5 stars

The coat hooks and benches were perfect for our yoga studio. Thank you!

View all 214 reviews

Updates

Here's Mike, installing hardware on an awesome set of custom wine lockers. If you need a custom piece, we're happy to help - just ask!

Tagged in this photo

Westhampton Wine Locker
$1,850.00
JP is putting the finishing touches on our newest piece - the Lockup Wine Locker!

Tagged in this photo

Westhampton Wine Locker
$1,850.00
Fresh out of spring training, and ready for the season: Meet The Fenway!

Tagged in this photo

The Fenway
$1,075.00
View all 9 updates

Shop policies

Last updated on March 15, 2017
We celebrate the Machine Age, and Industrial Revolution. Our products are made of raw steel, reclaimed and recycled distressed pine, and weathered concrete. We embrace natural imperfections in wood, we don't grind our welds to hide them, and we pay tribute to the mechanical fasteners used.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept credit and debit cards, and Etsy gift cards.
Shipping
LEAD TIMES
Except for vintage items, all of our items are handmade in our shop, and due to demand, most are built to order. We will do our best to get your item sent to you in a timely manner, but keep in mind that handcrafting these items takes time, so please be patient! Small items (such as coatracks and organizers) typically ship in 2-3 weeks, and larger items (such as tables and podiums) typically ship in 4-6 weeks. You will receive a shipping notification from Etsy when your order is on its way.

It can take a day or two before tracking information is updated on carrier websites, so if your tracking information is not immediately available, don’t worry. Check back after 24 hours, and your tracking information will be there.

STANDARD SHIPPING
Our items typically ship via UPS Ground. Orders over $200 will require a signature at time of delivery. You can contact UPS with any tracking or delivery questions.

FREIGHT
Items too large or heavy to ship via UPS Ground will be delivered to you via UPS freight on a full size tractor trailer. This type of shipping is different than standard UPS. You will be responsible for taking the product off the back of the truck and into your home or business. After your item has shipped via freight, we will send you tracking information so you can prepare for your delivery. Your item will arrive shrink wrapped and palleted - you will need a screw gun and a T-15 star bit ready to uncrate your item.

FREIGHT OPTIONS
When you place your order, you will notice different options for shipping. Standard shipping is for commercial addresses only. Please select residential delivery if we are shipping to a house or apartment. Liftgate services are also available – Liftgate services entail using a lift on the back of the truck to place your shipment on the ground. We recommend using liftgate if you do not have a loading dock or forklift available. Without liftgate service, you are responsible for getting your shipment off the back of the truck. Most pallets weigh 150 – 350 lbs. If you require any additional services, you are responsible for them. You can contact UPS Freight directly at 1-800-333-7400 with freight questions or to set up additional services.

DAMAGE
ALL SHIPMENTS SHOULD BE INSPECTED BEFORE YOU SIGN FOR THEM! This is very important. By signing the delivery receipt, you are stating that your order arrived in good condition. If you do notice any possible issues, have the truck driver wait while you break the shrink-wrap and inspect the item(s). If you notice any damage:
-Clearly note any damage, missing items or other delivery issues on the delivery receipt before signing.
-Make sure to keep a copy of the delivery receipt.
-Contact us within 1 business day.
-Keep the damaged packaging materials for inspection.
-Take photos of the damaged items and packaging.
If there is excessive damage, visible without opening the packaging, you may refuse the delivery. If you do refuse the delivery, contact us right away.

If part or all of your shipment is damaged and you did not note this on your delivery receipt, we CANNOT guarantee any compensation for damages.

LOST OR STOLEN ITEMS
Urban Wood & Steel will not be held responsible in the rare event that an item is lost or stolen. We require signatures for most deliveries to ensure that your item makes it to you - it is your responsibility to track your package and anticipate its arrival.

STORAGE FEES
If we have to hold your item at our shop for any reason more than one week past your scheduled ship date, your item will accrue storage fees. We are a small shop – not a large warehouse, and holding orders takes up room that we need for new orders. Storage fees are $10.00 every business day ($50.00 per week), and will continue to accrue until the date that we ship the order out.
Refunds and Exchanges
RETURNS
Items can be returned within 15 days for a 25% restocking fee, plus the cost of shipping. You are responsible for the cost of shipping the item back. A refund will only be issued if the item is in like new condition, with no wear and tear or damage. Refunds, if deemed appropriate, may only be issued back onto the card you used to pay for the item originally.

Please contact us for our address information when shipping returns.

CANCELLATIONS
Orders may be cancelled for a full refund up to 7 days before your estimated ship date. Orders cancelled 7 days or less before your estimated ship date will be subject to a 25% cancellation charge.

CUSTOM ITEMS
Custom items may not be returned for any reason other than damaged accrued during shipping.
Additional policies and FAQs
UNIQUE PRODUCTS
Urban Wood & Steel products are handcrafted and one-of-a-kind. We use reclaimed and distressed wood and raw steel on all of our products. Due to the nature of these materials, small dents, dings, scratches, variations in color and wood grain and patina are NORMAL and add to the character of your piece. No two items are exactly the same, and your item may vary slightly from the images shown.

CUSTOM WORK
We are more than happy to do custom work for our customers – we have worked with homeowners, interior decorators, bars, restaurants, retail shops and more. This includes custom sizes, wood finishes / colors, materials, new designs, and more. Please contact us for more information if you are interested in a custom piece.

MOUNTING / INSTALLATION
We include screws and instructions for mounting with all of our wall-mounted items. Please check the packaging carefully for the screws. We package them in a small manila envelope, which will be attached to your item. If you lose them, you can use any 2 ½” screw. We use 2 ½” cabinet screws.
We recommend mounting directly to a wall stud - locate the stud, mark the stud locations on your item, drill pilot holes with a 1/8" bit right through the wood backer on your item, then send the screws into the pilot holes and secure the item to the stud. We use distressed wood and color matched screws, so the screws will blend right in. No stud? No problem. Follow the instructions in this video:
https://www.youtube.com/watch?v=2SSJaO3gVP

INTERIOR USE
Even though we photograph many of our products outdoors, they are intended for interior use only. If you are looking for something to be used outside, please let us know, so we can discuss different finishes are care options.

DESIGN & DIMENSION CHANGES
Urban Wood & Steel reserves the right to make changes and/or improvements in design & dimensions without notice and without incurring obligation.

COPYRIGHT
All materials, content and forms contained within URBAN WOOD & STEEL LLC listings, products, and materials are the intellectual property of URBAN WOOD & STEEL LLC and may not be copied, reproduced, distributed or displayed without URBAN WOOD & STEEL LLC express written permission.

More information

Last updated on Sep 12, 2016
Frequently asked questions

Lead times

Except for vintage items, all of our items are handmade in our shop, and due to demand, most are built to order. We will do our best to get your item sent to you in a timely manner, but keep in mind that handcrafting these items takes time, so please be patient! Small items (such as coatracks and organizers) typically ship in 2-3 weeks, and larger items (such as tables and podiums) typically ship in 4-6 weeks. You will receive a shipping notification from Etsy when your order is on its way.

Standard shipping

Our items typically ship via UPS Ground. Orders over $200 will require a signature at time of delivery. Transit times are usually between 1-5 days, depending on location.

Freight

Items too large or heavy to ship via UPS Ground will be delivered to you via UPS freight on a full size tractor trailer. This type of shipping is different than standard UPS. You will be responsible for taking the product off the back of the truck and into your home or business. Our standard freight cost is for commercial delivery only - Residential freight deliveries and liftgate services (where the item is lowered to the ground using a lift on the back of the truck) are available for an additional charge. We don't build freight costs into the price of our items in the interest of transparency. If you have questions regarding freight, please contact us before ordering.

Custom and personalized orders

We are more than happy to do custom work for our customers – we have worked with homeowners, interior decorators, bars, restaurants, retail shops and more. This includes custom sizes, wood finishes / colors, materials, new designs, and more. Please contact us for more information if you are interested in a custom piece.

Mounting / Installation

We include screws and instructions for mounting with all of our wall-mounted items. Please check the packaging carefully for the screws. We package them in a small manila envelope, which will be attached to your item. If you lose them, you can use any 2 1/2" screw. We use 2 1/2" cabinet screws.

We recommend mounting directly to a wall stud - locate the stud, mark the stud locations on your item, drill pilot holes with a 1/8" bit right through the wood backer on your item, then send the screws into the pilot holes and secure the item to the stud. We use distressed wood and color matched screws, so the screws will blend right in. No stud? No problem. Follow the instructions in this video:

https://www.youtube.com/watch?v=2SSJaO3gVP

Interior use

Even though we photograph many of them outdoors, our products are intended for interior use only. If you are looking for something to be used outside, please let us know, so we can discuss different finishes are care options.

Unique products

Our products are handcrafted and one-of-a-kind. Due to the reclaimed and distressed materials we use, small scratches, dents, patina, and variations in color are NORMAL and add to the character of the products. No two items are exactly the same, and your item may vary slightly from the one pictured in the listing.