UVBall

Handspun & Handknit Natural Fibres Corner

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UVBall

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UVBall

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Shop policies

Last updated on February 15, 2011
Welcome to my corner.

All my items are 100% handmade: I personally choose materials and techniques to create the best garments I can.

I prefer to use natural, eco-friendly fibres, or even recycled and recovered ones, because I think they shall bring a memory of their previous shapes, lives and uses and therefore could be more comfortable to wear.

I take particular care in chosing colours: carding, spinning and knitting then are conduced to let fibres shades express what I meant, and wish you to feel wearing a garment.

Accepted payment methods

Paypal
Returns and exchanges
Returns: Items are guaranteed returnable within 7 days of receipt as long as they are returned in the same condition.
As I really wish you to appreciate your new garment, if there are any problems please feel free to contact me.

If an item arrives defective please e-mail me within 7 days from receipt so we can arrange a return. At the buyer's choice I will either repair or if possible substitute the item or accept a return for full purchase price including shipping.
Payment
La Matassa UV happily accepts Paypal as the most secure.

I expect payments to be punctual, but if you have requests or problems do email me straight away and we'll find a solution.

If a payment, or a communication from yourself, doesn't arrive within 3 days, I'll feel free to consider the purchase cancelled.
Shipping
I ship as soon as possible, once a payment is fulfilled.

All packagings will be in waterproof bags and then folded in wrapping paper, to be safer.

If you wish to receive your parcel on a precise moment, we can talk about how to arrange.

I can ship international everywhere; I prefer to use priority mail and registered mail; in this way parcels can be tracked if lost.

These forms of shipping have different costs according to the weight, so I'll combine each method with the item in order to reduce costs, and it will be specified in all listings.

If you prefer me to use a carrier, I can, just contact me before paying and we'll agree on costs.

Please remember that if an item is shipped overseas, delivery can take normally 2/3 week, up to a month, depending on customs.