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julia

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julia

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Shop policies

Last updated on April 24, 2012
Welcome to my shop. I make and sell handmade resin and filled pendants and lover vintage inspired jewellery.

Wholesale enquiries are always welcome.

Any questions? please convo me via the links provided.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Of course, if you do not like your purchase, be it a print or an item of jewelry (jewellery) then I will give you a refund, minus the cost of postage and packaging. You will be responsible for sending the item back to me.
Payment
Payment is via PayPal. If paying via an e-cheque will can take up to 8 days to clear.

I will accept cheques from UK customers, they will have to clear before I send the goods purchased.

Convo/contact me if you would like to pay via cheque (UK).

I always take the upmost care with packaging - the postage fee I charge includes packaging i.e. a board backed envelope or a jiffy bag, protective covering and tissue paper etc. please bear that in mind when looking at my postal fees.

If for some reason your purchase does not meet your expectations - please give me the opportunity to correct it before leaving negative feedback. I always leave feedback once you have paid, please try and leave me feedback once our item arrives.
Shipping
All items will be wrapped with the greatest of care. I usually use a jiffy bag with tissue paper and bubble wrap, where appropriate for other items. The cost of postage includes all wrapping materials. I would suggest for large/expensive orders you ask me about insurance.

I ship promptly - I cannot be held responsible for the delivery time once the package leaves me. Local holidays and weather conditions can effect delivery times - sometimes, but not often it can take up to a month for packages to arrive from the UK to the USA - please take this into consideration when purchasing.

I will always endeavour to try and sort any any postal/shipping issues. I would suggest you ask me about insurance if concerned about your item arriving.