I will update this review when the earrings arrive. I received prompt attention and resolution when the communication went through. Update: I am very pleased with the earrings both quality and how they matched the description. They are exactly what I was looking for and I’m glad I chose these. I look forward to more purchases once the owner is back to active status.

I can’t put into words how happy, excited and grateful I am for Valerie’s help! I ordered a pair of sterling silver earrings that were nice but were a bit small. I sent Valerie a text and without hesitation she was willing to take back the earrings she sent me and make me a pair of custom earrings to my liking! This kind of customer service is unheard of these days. I received my new earrings today and I’m doing a happy dance! Thanks for all of your help Valerie!!!

This is a beautiful bracelet. I love the work out into it and the personalized note that came w it was so sweet. Will def keep this shop in mind for future gifts. ❤️