valeriesvintagehome

Valerie's Vintage Home

589 Sales

valeriesvintagehome

Valerie's Vintage Home

589 Sales On Etsy since 2010

0 out of 5 stars
(274)

Shop owner

Valerie

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Announcement   Happy Holidays!

Announcement

Happy Holidays!

Valerie

Contact shop owner

Valerie

Reviews

No reviews in the last year
shellywald

shellywald on Dec 14, 2014

2 out of 5 stars

This is my first negative review, but buyers might find it useful... Before purchasing, I convo'd Valerie to ask if there was any damage to the set since it was a gift; she replied that it was in "excellent condition" with "no visible signs of wear." However, when I received the set, all 7 glasses had moderate to extensive damage. She told me this was just tarnish and could be removed with silver polish. Instead, the silver polish ruined the silver leaf. If Valerie had been honest about the condition of the product up front, I would not have purchased it and would have saved myself both time and money. What a hassle this has been!

Valerie

Valerie responded on Dec 16, 2014

I'm very sorry the buyer is unhappy. This set is in excellent vintage condition with no plate loss, no scratches. It was lightly tarnished, lightly as I had polished it prior to a move. She used TARN-X to polish the silver. Then said it was severely damaged prior...No its tarn-x a toxic chemical known to everyone to destroy silver. "WARNING! Tarn-X tarnish remover is one of the most destructive silver cleaners on the market. Read my review on Tarn-X first before you ruin your silver and...." just some of the on line information you can find on Tarn-x. I didnt sell you a set that was damaged...you damaged it by using something to polish it you should not have.

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Shop policies

Last updated on August 13, 2012
Hi there, I am Valerie. I have a love of beautiful things especially those with a little history. I am a firm believer in recycling-reusing-repurposing

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept paypal, google checkout, postal money orders and personal checks. Please note that there is up to a 14 day waiting period with personal checks and non-postal money orders, as my bank treats both equally. Postal money orders I can cash at the post office and ship quickly. If using google checkout please send me a note letting me know that and which e-mail address to send the invoice to
I do not charge taxes.
If you have purchased an item by mistake, no problem, I only ask that you let me know right away.
Payments made with paypal (or those bing sent priority mail or ups) will have delivery confirmation along with the shipping and insurance. Any other payment method at this time will not have delivery confirmation from USPS (as there is a large additional charge at the post office for that)
Shipping
I ship within 1-2 business days of cleared payment. 90% of the time the same day.
I wrap all fragile items carefully using brand new 1/2" or 1/8" bubble wrap, depending on the item. If its not fragile, it still gets tissue paper and/or plastic bag.

I prefer to be a little more "greener" and use only recyclable packing/cushioning. I use newspaper and cardboard to secure the items, never packing peanuts or plastic pillows. UPS packages are almost always double boxed.

The cost shown for most items is parcel post/insured. If it is the same price for priority or UPS I will ship it that way instead. But know your item is always packed with care and fully insured.

Payments made with paypal (or those bing sent priority mail or ups) will have delivery confirmation along with the shipping and insurance. Any other payment method at this time will not have delivery confirmation from USPS (as there is a large additional charge at the post office for that)
Refunds and Exchanges
At any time you are always welcome to return an item, however the shipping (to and from) is non-refundable unless I have made a serious mistake with the item. Please know that I buy estates and partial estates and assume all items to have been handled and possibly used, so please keep that in mind when purchasing.

Returns must be postmarked within 3 business days of reciept.
Additional policies and FAQs
While I am fairly new to Etsy, I have been selling online since 1996. I have learned a lot since then. If you would like to see my feedback and reviews please ask and I can help you.

more contemporary items including dinnerware can be found here: http://valeriesvintagehome.ecrater.com/
If there's anything you would like to say to me, or have a question, please feel free to ask. As long as its honey and not vinegar! I strongly believe in good communication!