My studio hours are 8am - 3pm EST Monday - Friday. I do my best to answer messages in a timely fashion, but messages received after 3pm and over the weekend will be responded to during my next regular business hours!

Due to vast difference in printer and print shop specifications, I am unable to troubleshoot printing issues once the final file is sent. If your print shop gives you specific information as to what the issue is, please message me and I'll do my best to help! If you don't know how to print your final file on your home printer, I cannot help with those issues as I don't have the capability to troubleshoot every kind of printer/software issue. Thanks for understanding!

Yes! This does require a few extra steps, because my templates are designed to be printed, not sent electronically, but it IS possible! The file HAS to remain a PDF file or the resolution will be poor. Please double-check the file requirements of the system you want to use BEFORE purchasing.

Unfortunately not. Turning the PDF into a single JPEG decreases the resolution significantly and it will look grainy and pixelated. But never fear! You can crop the file to a single PDF without any loss of resolution, to use as an email attachment or upload to an online site. Most online printers and electronic invitation systems allow you to use a PDF file.

It's easy! Just follow these steps:

1. In the toolbar on the right, choose "pages"
2. In the secondary toolbar, click "crop"
3. Drag a rectangle on the page you want to crop. If necessary, drag the corner handles of the cropping rectangle until the page is the size you want.
4. Double-click inside the cropping rectangle. The Set Page Boxes dialog box opens, indicating the margin measurements of the cropping rectangle and the page to be cropped. Make sure the size of the rectangle is what you want, then click "ok".
5. Save your PDF.

Due to font licensing restrictions, some text cannot be edited if it's done in a font that cannot be embedded. All the text outlined in RED on the second listing photo CAN be changed. Be sure to double check that the text you want to edit can in fact be edited.

Only text can be changed. Colors, fonts and design elements cannot be changed. If you need something custom, I'm happy to help! Just send me a message.

Vallarina Creative offers a wide variety of invitations and printables for all kinds of events, but if you have something in mind that you don’t see listed, please send me a message! I can tweak the wording of any invitation to fit your event, or would love to work with you to create something custom. If you see a design that you love, but you need to customize the wording, colors or design elements, send me a message!

The invitation templates are designed to handle about the same amount of text as shown in the example. If you need to add substantially more text (i.e. five names where one is shown, or four lines of text where only two are shown), please send me a message BEFORE purchasing! Usually this will require a custom listing, which I'm happy to set up for you!

Due to the nature of instant download items, I do not offer refunds, returns or exchanges. I'm happy to answer any questions you might have before purchasing, and troubleshoot any issues you have once you download the file. Because I have no way to recoup the file, or ensure that it's not used in the future or shared with others, I cannot offer refunds, returns or exchanges on digital items.