VandaValerie

Handmade ceramics from Prague

Prague, Czechia
| 2,000 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Dear customers,

welcome in 2022 !
We are a small team of 7 moms with 13 children in total (10 boys and 3 girls) and we would like to thank you for your support.
Due to the rising prices of both the materials as well as power supplies we were forced to increase our prices. However, we are still convinced, that you are getting a very fair price for the high quality hand made and hand painted items. All our items are both microwave and dishwasher safe.

If you like some of our design or decor and you would like us to apply it on a different item, please, let us know. We are willing to help you making your wish come true :-)

Vanda & Valerie

P.S. We ask you for patience as far as the delivery times go.They vary and depend on many factors.The distance as well as the weight of the package and also the time of the year.The delivery times tend to get longer before Christmas. We use more economical service for packages weighing more than 2 kg.Please, contact us if you would like to speed the service up for any reason and we will let you know the options.
Also, if you come from a country which is not listed among the ones with the exact shipping rate, please, contact us and we would find out the rate for you.

We do not try to make money on the shipping charge. The prices are calculated according to the weight.What we charge we pay to the providers, we keep about 2 Euro / 3 USD for the box, filling materials, bubble foil and the time spend packing and bringing the packages to the post office or pick up places.


DEAR CUSTOMERS, IF YOU PLAN TO CHOOSE CHRISTMAS GIFTS FOR YOUR LOVED ONES IN OUR SHOP OR GIFTS FOR SPECIAL OCCASION, PLEASE DO NOT LEAVE IT FOR THE LAST MOMENT TO AVOID DISAPPOINTMENT OF NOT GETTING YOUR ORDER ON TIME

Announcement

Last updated on Mar 30, 2022

Dear customers,

welcome in 2022 !
We are a small team of 7 moms with 13 children in total (10 boys and 3 girls) and we would like to thank you for your support.
Due to the rising prices of both the materials as well as power supplies we were forced to increase our prices. However, we are still convinced, that you are getting a very fair price for the high quality hand made and hand painted items. All our items are both microwave and dishwasher safe.

If you like some of our design or decor and you would like us to apply it on a different item, please, let us know. We are willing to help you making your wish come true :-)

Vanda & Valerie

P.S. We ask you for patience as far as the delivery times go.They vary and depend on many factors.The distance as well as the weight of the package and also the time of the year.The delivery times tend to get longer before Christmas. We use more economical service for packages weighing more than 2 kg.Please, contact us if you would like to speed the service up for any reason and we will let you know the options.
Also, if you come from a country which is not listed among the ones with the exact shipping rate, please, contact us and we would find out the rate for you.

We do not try to make money on the shipping charge. The prices are calculated according to the weight.What we charge we pay to the providers, we keep about 2 Euro / 3 USD for the box, filling materials, bubble foil and the time spend packing and bringing the packages to the post office or pick up places.


DEAR CUSTOMERS, IF YOU PLAN TO CHOOSE CHRISTMAS GIFTS FOR YOUR LOVED ONES IN OUR SHOP OR GIFTS FOR SPECIAL OCCASION, PLEASE DO NOT LEAVE IT FOR THE LAST MOMENT TO AVOID DISAPPOINTMENT OF NOT GETTING YOUR ORDER ON TIME

Items

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Sparrow mug

Sparrow mug

$28.74

Sparrow mug

Sparrow mug

$28.74

Chicken bowl I.

Chicken bowl I.

$32.84

Blue tit cup

Blue tit cup

$27.71

Sleeping fox mug

Sleeping fox mug

$26.69

Sleeping cat jar

Sleeping cat jar

$33.87

Nanny goat

Nanny goat

$29.76

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See in original language

Vanda Valerie

Contact shop owner

Vanda Valerie

Reviews

Average item review
5 out of 5 stars
(565)
See reviews that mention:

About VandaValerie

Sales 2,000
On Etsy since 2015

Shop policies

Last updated on June 22, 2022
Dear shoppers,

thank you for browsing our shop and have a nice morning, day or a good night :)

Vanda & Valerie

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
**Refunds and Exchanges**
If you are unhappy with your purchase, notify me within five days of receiving it so we can make arrangements for return shipping and refund. We replace broken items.
Shipping
**Important message for buyers**
Please note, that all items are 100% handcrafted and it is not possible to make 2 items with completely identical decoration.All orders are boxed with bubble wrap.
I do my best when it comes to your package arriving safely.
I use recycled shipping materials. It is my responsibility as a seller to make sure you receive your items.

**INTERNATIONAL CUSTOMERS**
We ship internationally (within 2 weeks of receiving your payment) and will be happy to ship anywhere in the world.Shipping costs of multiple items depend on their weight, please, do not hesitate to contact us if you are interested in purchasing multiple items and you are not sure about the cost. Send us a conversation through Etsy in case of any doubt about the shipping rate.
Additional policies and FAQs
**SPECIAL ORDER POLICY**
Contact me through Etsy with any special order requests

Germany - Verpackungsgesetz (LUCID Packaging Register)

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Vanda&Valerie is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3646201919745.
As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.