VandaValerie

Handmade ceramics from Prague

Prague, Czechia On Etsy since 2015

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Buyers bought gifts from this shop and gave them 5-star reviews!

VandaValerie

Handmade ceramics from Prague

Prague, Czechia | 615 Sales

Announcement    Dear customers,
if you like some of our design or decor and you would like us to apply it on a different item, please, let us know. We are willing to help you making your wish come true :-)

Vanda & Valerie

P.S. We ask you for patience as far as the delivery times go.They vary and depend on many factors.The distance as well as the weight and also the time of the year.The delivery times tend to get longer before Christmas. We use more economical service for packages weighing more than 2 kg.Please, contact us if you would like to speed the service for any reason and we will let you know the options.
Also, if you come from a country which is not listed among the ones with the exact shipping rate, please, contact us and we would find out the rate for you.

DEAR CUSTOMERS, DUE TO THE PANDEMIE SITUATION THE DELIVERY TIMES TAKE LONGER THAN USUALLY.tHANK YOU FOR YOUR PATIENCE AND UNDERSTANDING THIS DIFFICULT SITUATION FOR PROVIDERS AROUND THE WORLD.

Announcement

Last updated on May 22, 2020

Dear customers,
if you like some of our design or decor and you would like us to apply it on a different item, please, let us know. We are willing to help you making your wish come true :-)

Vanda & Valerie

P.S. We ask you for patience as far as the delivery times go.They vary and depend on many factors.The distance as well as the weight and also the time of the year.The delivery times tend to get longer before Christmas. We use more economical service for packages weighing more than 2 kg.Please, contact us if you would like to speed the service for any reason and we will let you know the options.
Also, if you come from a country which is not listed among the ones with the exact shipping rate, please, contact us and we would find out the rate for you.

DEAR CUSTOMERS, DUE TO THE PANDEMIE SITUATION THE DELIVERY TIMES TAKE LONGER THAN USUALLY.tHANK YOU FOR YOUR PATIENCE AND UNDERSTANDING THIS DIFFICULT SITUATION FOR PROVIDERS AROUND THE WORLD.

Items

Vanda Valerie

Contact shop owner

Vanda Valerie

Reviews

Average item review
5 out of 5 stars
(188)
See reviews that mention:
quality 25 shipping 41 customer service 20

About VandaValerie

Sales 615
On Etsy since 2015

Around the web

Shop policies

Last updated on January 15, 2020
Dear shoppers,

thank you for browsing our shop and have a nice morning, day or a good night :)

Vanda & Valerie

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
**Refunds and Exchanges**
If you are unhappy with your purchase, notify me within five days of receiving it so we can make arrangements for return shipping and refund. We replace broken items.
Shipping
**Important message for buyers**
Please note, that all items are 100% handcrafted and it is not possible to make 2 items with completely identical decoration.All orders are boxed with bubble wrap.
I do my best when it comes to your package arriving safely.
I use recycled shipping materials. It is my responsibility as a seller to make sure you receive your items.

**INTERNATIONAL CUSTOMERS**
We ship internationally (within 2 weeks of receiving your payment) and will be happy to ship anywhere in the world.Shipping costs of multiple items depend on their weight, please, do not hesitate to contact us if you are interested in purchasing multiple items and you are not sure about the cost. Send us a conversation through Etsy in case of any doubt about the shipping rate.
Additional policies and FAQs
**SPECIAL ORDER POLICY**
Contact me through Etsy with any special order requests