Announcement   Please check out vanessabean.com/news/ for all relevant info, follow @vbean on instagram or subscribe on my website www.vanessabean.com for updates on when my shop will be updated….thanks and sorry I don't do custom orders

Announcement

Last updated on Jul 21, 2018

Please check out vanessabean.com/news/ for all relevant info, follow @vbean on instagram or subscribe on my website www.vanessabean.com for updates on when my shop will be updated….thanks and sorry I don't do custom orders

Vanessa Holle

Contact shop owner

Vanessa Holle

Reviews

Average item review
5 out of 5 stars
(492)
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About

I am a graphic designer by profession and a maker of things by nature.

I love the discipline of design and the freedom of craft and both sides come together in my work. I am mad about ceramics and crochet and am always trying to come up with ways to combine them. I also illustrate and have discovered ceramics as the perfect canvas. I have always been drawn to figurative sculpture and so have a tendency to put a face on most of the things I make. I love colour! Even when I try to do neutral shades, colour always creeps in. Etsy is the perfect location for my shop, I could get lost in its many pages and am inspired by its creative community.

Face Vases
I list a number of items together in my Etsy Shop each month (a batch) and notify of the time and date through Instagram. I am also very happy to notify via email (drop me a line with your email address if you would prefer this) I also provide a preview of the items on my website (vanessabean.com) The listings sell out in a matter of minutes so keen buyers need to be online at the time of upload. I am in Sydney, Australia so all times listed are AEST (be sure to check out what that equates to if you are not in Sydney... World Clock on your smart phone is very handy for this).

The batch sales are used for my more popular items so that everyone has an equal chance of snagging one. I vary the batch sale time each month as it is tricky to find a time that suits all countries.

Tips for successful purchasing
Sadly the Etsy shopping cart does not allow for items to be reserved for any length of time so checkout has to happen very quickly for a purchase to be successful. Items can jump out of the shopping cart if someone else completes payment on that item first. Set up Direct Checkout details in your Etsy profile prior to the sale (refer to the Etsy help page if you are not sure how to do this) to ensure you don't miss out as PayPal redirect takes too long. Best to checkout with each item separately and I will always combine shipping and refund the overage. Apologies for any unsuccessful attempts and disappointment. I am not trying to create a demand... I am just making as many pieces as I can and sharing them in the fairest way possible.

I'm sorry but I don't do custom orders.

Around the web

Shop members

  • Vanessa Holle

    Owner

Shop policies

Last updated on September 22, 2014
Welcome to vanessabeanshop. Thanks for looking, hope you enjoy!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
As each piece is hand made, there will be slight imperfections in the form and the glaze. This is part of the unique quality of the object and adds to its personality. I also endeavour to photograph all of my pieces accurately in natural light. If, however, you are unhappy with your purchase, please contact me immediately. I will happily refund the purchase price if you return the item to me within 7 days, undamaged and unused. I won't be able to refund the shipping costs.

I always package items very carefully but if your piece arrives broken, please photograph the broken pieces and the box and contact me straight away and I will refund the purchase price.
Payment
I accept paypal and all major credit cards
Shipping
All of my listings are ready made items and ship 1-2 working days via Australia Post. Most international orders should arrive within 10 business days but please allow 3 weeks in case of delays. Buyers are responsible for any taxes or customs fees incurred by your country.

*International shoppers please be aware, I ship with Australia Post and it is a flat rate for items weighing up to 250g, from 250-500g, up to 500g, 500-700g etc, so shipping a single spoon, for example would cost the same as shipping 4 together.

More information

Last updated on Dec 15, 2017
Frequently asked questions
Wholesale availability

I am currently not taking any wholesale orders

There are no vases in your shop. When will more be available?

Please check out my website vanessabean.com for more info on how I sell my work. You can subscribe there as well and follow @vbean on Instagram to receive updates.

Do you do custom orders?

No, sorry, I don't take custom orders