vanessamoore

One of a kind handmade fashion and accessories

Montreal, Canada
534 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to my shop <3

Here you will find handmade limited drops of clothing jewelry and accessories - made from deadstock fabrics - locally sourced - thrifted fabrics.

Come and visit me over at www.vanessamoore.com or @vanessamoore_mtl

Thank you for stopping by,

Vanessa xo 😘

Announcement

Last updated on Sep 17, 2022

Welcome to my shop <3

Here you will find handmade limited drops of clothing jewelry and accessories - made from deadstock fabrics - locally sourced - thrifted fabrics.

Come and visit me over at www.vanessamoore.com or @vanessamoore_mtl

Thank you for stopping by,

Vanessa xo 😘

Items

Vanessa Moore

Contact shop owner

Vanessa Moore

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About vanessamoore

Sales 534
On Etsy since 2007

For the mysterious and unique soul

Shop members

  • Vanessa Moore

    Owner, Curator, Designer

  • Sarah Rose

    Magical Right Hand Assistant

Shop policies

Last updated on September 17, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
There are no refunds offered on purchases unless damaged via shipping or lost in shipping. Exchange or store credit only - within 14 days of receipt. Returned items must not have been worn or have any signs of wear.

All packages are shipped insured. If your package has arrived with a damaged item please take a photo of the damaged item AND the damaged packaging - this is needed to make an insurance claim.

Sizing / returns: Please be sure to check the measurements carefully. If you would like help on how to measure yourself just send us an email at info[!at] vanessamoore.com

If an item is damaged within 30 days of purchase due to material failure, item will be repaired or exchanged. You pay for the shipping to us and I we pay for the shipping of the repaired or exchanged item back to you.

In case of mistreated pieces, excessive wear or damage inflicted by the buyer, item is not warranted at any time.
Payment
Your payment is expected at the time of purchase, please note that orders will not be shipped until the payment is completed.

Unpaid orders will be cancelled within 2 days. If ever you are having any issues with payment please send an e-mail to info [!at] blakkhazel.com
Shipping
CANADIAN & US & INTERNATIONAL SHIPPING

All items are shipped via Canada Post. Please note that the regular shipping via Canada Post will include insurance.

US CUSTOMERS: If you would like tracking let us know and we can adjust the shipping price - note that the cost of tracking can be expensive. Ex: Small packets start at about $15 with tracking.

SHIPPING TIMES:
These are approximate shipping times - sometimes packages can be held up by customs while entering the destination country:

Within Canada:
Canada Post claims 2 weeks or less:
Usually though it can take 1-2 days for nearby provinces or up to a week for cross country delivery.

USA:
Canada Post claims: 3 Weeks or less
From experience - approx. 1-2 weeks for east coast & central
2-3 weeks for west coast

International:
Canada Post claims: 2-8 weeks
In my experience: UK packages are the fastest to arrive, usually arriving in less than 1 week, Australia is the longest, taking up to 8 weeks, but usually around 4. Delivery to many countries depends on their countrie's postal system, and can vary greatly within the 2-8 week time frame.

We are not responsible for any customs, fees, taxes, duties etc that may be incurred at time of delivery. And returns will not be accepted due to customs fees.
Additional policies and FAQs
I, Vanessa Moore, am not liable in case of harm caused with or by any of the goods sold by me, Vanessa Moore. None of the items from the Blakk Hazel Etsy shop are intended for children, unless otherwise specified.

By filling out an ordering form and/or by purchasing any goods from me, Vanessa Moore, you hereby consent to all terms and conditions mentioned above.