vanhoosedesign

Melissa Van Hoose | Graphic Design · Paper Art

Sanford, Florida · 416 Sales

vanhoosedesign

Melissa Van Hoose | Graphic Design · Paper Art

Sanford, Florida 416 Sales On Etsy since 2009

5 out of 5 stars
(96)

Announcement   If you've seen an old piece of mine that you want recreated for yourself, please contact me for a custom order.

Announcement

Last updated on Dec 28, 2017

If you've seen an old piece of mine that you want recreated for yourself, please contact me for a custom order.

Melissa Van Hoose

Contact shop owner

Melissa Van Hoose

Reviews

Average item review
5 out of 5 stars
(96)
christine munn

christine munn on Jan 4, 2018

5 out of 5 stars

i order this calendar every year for my sewing studio. love love love it

Ashley Chiang

Ashley Chiang on Nov 11, 2017

5 out of 5 stars

Bought one for my office, one for our home life and one for my sister!

View all 96 reviews

About

I create things that make me happy and then share them with everyone else.

Sometimes I'm feeling crafty and just want to make something awesome. There just isn't enough room in my home for all of these things, so I send them out into the world for others to enjoy.

Around the web

Shop members

  • Melissa Van Hoose

    Owner, Maker, Designer, Curator

    A freelance graphic designer by day and a crafter the rest of the time. I love to make things but there isn't enough room in my house so I share it with the rest of you.

Production partners

  • Print Shop

    Chatsworth, CA

    They create the final prints of my designed pieces and get them where they have to go.

Shop policies

Last updated on December 15, 2017
I am a graphic designer who enjoys creating things that make the world a more attractive and fun place.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I am not responsible for lost or damaged items caused by the shipping provider or due to incorrect address info provided by the seller when ordering. If an INCORRECT ADDRESS is provided by the buyer, I am not responsible for replacing the item. If the item is returned because of an incorrect address provided by the customer, it is the customer's responsibility to pay to have the item re-shipped to the correct address. I am not responsible for replacement/refund of any items that are not returned to me by the mail provider due to an incorrect address provided when ordering. Shipping is non-refundable on returned items.

Custom orders are non-refundable.
Payment
I accept paypal. If you pay with an echeck via paypal your order will not be shipped until the echeck clears, which can take 3-5 days. If you are placing a custom order with an echeck, the time frame for creation begins AFTER the echeck clears.
Shipping
I ship both domestic and internationally (on certain products) using the most cost effective methods that also provides tracking.

INTERNATIONAL ORDERS
Some items are available for international shipping and since tracking/delivery information varies by country, I will always choose the most cost effective shipping provider that offers some sort of tracking service. Any fees from customs, taxes, etc. incurred in the destination country are the customer's responsibility. I am not responsible for any delays due to customs clearance in the destination country, or delays caused by the destination country's Postal delivery system. Shipping is not refundable on returned items.

DOUBLE CHECK YOUR SHIPPING ADDRESS, PLEASE
Please make sure the etsy and paypal shipping information match/are correct! If incorrect information was provided by the buyer at the time of purchase I will not replace the item. If the item is returned because of an incorrect address, it is the customer's responsibility to pay to have the item re-shipped to the revised address. I am not responsible for replacement/refund of any items that are not received by the customer or returned by the shipping provider due to an incorrect address provided when ordering.

WHEN ORDERING, PLEASE USE THE NOTES TO SELLER
Please put any notes about the order in the "notes to seller" seeing as I can package and ship certain items VERY QUICKLY so any separate messages sent after an order is placed may not be received in time change the order.

COMBINED SHIPPING/MULTIPLE ORDERS
Orders placed at different times may not be able to be combined into a single shipment or receive shipping discounts if enough time has passed between orders and I am able to ship/package the item before additional items are ordered.

GIFT ORDERS
If the order is being sent as a gift, please make sure to make a note in the notes to seller box when placing the order so that an order form with price isn't included. I can also include a hand printed note with gift orders if you add that information in the note to seller when mentioning that it is a gift order.
Additional policies and FAQs
ORDER PROCESSING
Some items are drop shipped directly from the printer and require time for processing before shipping (usually 3-5 days). You will receive a notification when your order ships.

INTERNATIONAL ORDER PROCESSING
Shipping time varies by destination, so please be aware that your order can take up to 20 days to arrive in some countries after it has been marked as shipped. This estimate does not include the processing time at the printer.

COLORS
Computer monitors vary, so colors may not be the same on screen as in the finished product.

CUSTOM COLOR/LETTER QUILLING ORDERS
All quilling orders that require a color selection or letter selection to complete cannot be created until that information is provided when ordering. If the information is not provided, I will attempt to contact you via message on etsy and the email provided in the order to get the color/letter choices required to complete the order. The 3-5 Business Day creation time does not begin until the correct information is received. (For example, if you place and order and do not give the necessary color information and I do not receive your color/letter choice for 3 days via email, you will have to allow an extra 3-5 business days for completion prior to shipping. SO PLEASE MAKE SURE TO READ THE ITEM DESCRIPTION AND PROVIDE EVERYTHING REQUIRED WHEN ORDERING! Thanks!