vanraay

Closing July 1st, 2022

London, Canada
| 2,469 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    After over ten years of selling on Etsy, I have made the decision to close my shop as a result of ever-increasing seller fees, the allowance of resellers of mass-produced items, and constant pressure tactics to run my shop in an Amazon-like way that I'm truly just not able to do. The last day I will be open will be June 30th, 2022.

The shop will remain in vacation mode, so I can answer questions as to where and how you can purchase my work. Please visit me on IG @jewelry.vanraay

Announcement

Last updated on Jun 14, 2022

After over ten years of selling on Etsy, I have made the decision to close my shop as a result of ever-increasing seller fees, the allowance of resellers of mass-produced items, and constant pressure tactics to run my shop in an Amazon-like way that I'm truly just not able to do. The last day I will be open will be June 30th, 2022.

The shop will remain in vacation mode, so I can answer questions as to where and how you can purchase my work. Please visit me on IG @jewelry.vanraay

Items

2469 Sales

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Miranda Scott

Contact shop owner

Miranda Scott

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5 out of 5 stars
(474)
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About vanraay

Sales 2,469
On Etsy since 2010

How It's Made Matters

Van Raay is made with the mindset that your jewelry should reflect who you are, and should last you a lifetime. I strive to minimize my environmental and social impact by using recycled precious metals, and lab created gemstones and moissanite. If you're here, then thank you for choosing to support small businesses and artists by buying handmade.

Shop members

  • Miranda

    Owner, Designer, Photographer

    Miranda is a formally trained goldsmith, and holds a diploma in Jewellery Arts from George Brown College. All of her jewelry is hand crafted in her London, Ontario studio.

Shop policies

Last updated on May 9, 2022
Welcome to Van Raay Jewelry, hand crafted geeky jewelry, nontraditional engagement rings, and rock climbing inspired gifts!

All of Miranda's designs are crafted with traditional goldsmithing methods in precious metals, with an emphasis on quality craftsmanship and ethical sourced metals and gemstones.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
"Made to Order" is defined as an item from my collection with customizations that are available in the listing, such as size, finish type, stone options and metal colour

"Custom" is defined as an item created specifically for a customer that does not come from one of my collections, or is an item with a customization not offered as an option in the listing, such as a specifically requested gemstone or gold colour.

- Returns on made to order items will incur a 20% restocking fee on silver items, and 30% on gold.

- All other jewellery may be refunded within 30 days if the item is returned in its original condition and properly packaged for shipping. Refunds are issued up to five days after I have received the parcel. Please contact me if you intend to return an item, and I will direct you though my preferred method of shipping. Refunds will not be issued to those who do not do this, as I do not want my jewelry to be damaged, lost, or stolen due to improper packaging.

- Items damaged in transit are not my responsibility, and must be made known to me within seven days of delivery. I leave it up to the Customer to choose to fully insure their parcel at checkout. If the item is damaged or lost in transit and full insurance was not purchased, I will replace the item at cost (50% of retail) once an investigation from Canada Post has concluded.

- Shipping, taxes, and tariffs/duties are non-refundable. It is the Customers responsibility to be aware of any fees their country may impose on imported goods.

I take pride in the quality of my work, and will always repair work free of charge, where the damage was incurred through a fault in my workmanship (broken solder seams, loose stone settings, broken ear posts or bails on pendants.) Not included are tarnish, scratches/dents from daily wear, accidents (such as getting your hand slammed in a car door) damage from emergency medical removal, broken chains, warped ear wires, or ring re-sizings done incorrectly by another jeweler.
Payment
Canadian citizens will have applicable provincial and federal added to their orders.

Order cancellation is possible at any point before 7 business days. Orders cancelled afterwards are subject to a 30 restocking fee to cover time and materials I have invested.

I have the right to refuse or cancel sales.
Shipping
I am not responsible for the following:

- Import fees, tariffs, or taxes imposed by your country, province or state

- Delivery delays due to weather, strikes, or seasonal system overload.

- Additional shipping fees resulting from an incorrectly provided address

- Additonal shipping fees from ring sizings resulting from an inaccurately provided size

- Lost or stolen packages.
Additional policies and FAQs
Ring Sizing: I suggest visiting a local jeweler to be sized properly. The most accurate reading will come from a sizer with a similar width to the ring you want. Do not use printable sizers or apps - these are not accurate.

Resizing : Ring resizing begins at $85 CAD for silver rings, and $200 for gold. Exact cost will be determined by how large/small the ring needs to be. Resizing prices do not include shipping.

Services I do not offer:
- Engraving
- Plating
- Selling a ring without a stone
- Using a provided stone
- Using provided metal
- Repairs on jewelry other than my own

Care and cleaning:

- Tarnish on silver rings is normal, and can be removed with liquid cleaners or a polishing cloth meant for fine jewelry. Prevent tarnish by storing your jewelry in its own bag or box compartment in a non-humid room (bathrooms are the worst!)

- Built up gunk behind gemstones can be cleaned with warm water, dish soap, and a bit of scrubbing with an old toothbrush.

- Silver and white gold should not be worn in pools, hot tubs, or while cleaning with bleach based products without wearing gloves.

- Do not wear rings while playing sports

More information

Last updated on May 11, 2022
Frequently asked questions
Can I have this piece made with a custom stone, or different metal?

Possibly! Message me with what you're looking for, and I can give you a quote. Not all stones are possible with some of my designs, so it's good to ask! I do not use customer provided gemstones or gold.

I work in sterling silver, 10kt, 14kt and 18kt yellow, white, and rose gold. Any of my designs can be made in these materials!

How do I find a ring size without spoiling the surprise?

There are not many foolproof ways to sneakily size your partner. Usually the best method is to measure the inner diameter of a ring that fits them (preferably on their ring, middle, or index finger) or bring it to a local jeweler, if you're able.

I do not suggest using printable sizers or apps - most of these end up inaccurate because of printer and screen settings.

When in complete and utter doubt, the average woman has a ring finger between size 7-8.

Will silver turn my skin green?

Sterling silver jewellery is prone to tarnish, and may also discolour the skin of some wearers. Neither of these mean that the metal is "fake", rather it is the presence of copper in the sterling reacting with exposure to humidity, moisture, and the pH of your skin.

The speed at which tarnish happens depends on a few factors, including the skin type of the wearer, climate, and what the jewellery is exposed to. It can occur faster if you shower, swim, use household cleaning solutions without gloves, live in a humid climate, bake (cooked eggs can blacken silver) and use hot tubs without removing your jewellery prior.

How do Payment Plans work?

Payment plans are available for items that cost $500 and upwards. I am happy to break the cost of the item in to a maximum of five payments, which can be paid as frequently as you wish. I do not ship until the final payment has been made.

If you pick more than two payments, I do not order materials or start making your item until the second payment has been made. It is at this point that my turnover time kicks in.

The order can be cancelled at any time, but will only be refunded in full if cancelled before the second payment. Otherwise a 20-30% restocking fee applies for the materials and time I have invested.

This applies to both made to order items, and custom items.