VChristinaCollection

I like to make sure that customers are happy and satisfied with products. I want to work with you to address any problems you may encounter.

Please make sure to review carefully all the descriptions before you commit to purchasing any item. If something's unclear I'm more than willing to answer all questions and, perhaps, make a custom order.

The buyer will be responsible for return shipping. Returns will be accepted in the original packaging in a period of 14 days after receiving your parcel.

** Custom orders are not returnable or refundable due to the nature of the order. **

There are no returns on earrings because of hygiene issues.

Please note that color of products may vary slightly from screen to screen. As a result I'm unable to accept returns/refunds for slight differences in colors.

I accept payments through Paypal, credit card, debit card and Etsy gift cards.

You can pay your purchase through PayPal without having a PayPal Account. Choose the PayPal Option during checkout. Submit your order and follow the instructions.

All packages are shipped from London, UK, via Royal Mail.

Items will be shipped within 2-5 business days of receiving payment. You will be notified by email as soon as your order has been shipped.

Also, custom orders may take longer.

Please note that international buyers are responsible for any duties and customs charges that may be incurred.

I send all UK purchases via 1st or 2nd class mail, depending on the weight and international orders are sent via Airmail. Neither of these services are tracked but are very reliable.

After your package is shipped, you should get it in:

- 1 to 3 business days for an address in UK
- 3 to 10 business days for an address in Europe
- 5 to 14 business days for any other address worldwide

Please note that, if you would like to get your goodies quicker, you can upgrade the postage to International Tracked and Signed delivery, but will cost extra.

I will always keep proof of postage and tracking numbers when upgraded postage been purchased.

Import Customs:
Customs policies and import duties differ from country to country. Unfortunately, I won't know, if items ordered by our customers will be subject to import duties, as they are only charged once the parcel reaches its destination country. If your parcel does incur an import charge, this must be paid by you, the recipient of the parcel.

Please rest assured that your items will arrive in perfect
condition, ready to wear.

Please check your adress on Etsy and PayPal are correct before finalizing your purchase.

If you receive your item damaged, or if it gets lost in the mail, contact me so that we can work something out. My customer's satisfaction is my priority.

I accept custom order. If you want something specific, send me a message and I'll do my best to satisfy your request!

I believe in excellent customer service and will do everything possible to make your experience a pleasant one.