Vectorcloud

Laser Cut and Design Products

New York, United States

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Note from shop owner Hi! Thank you for visiting us. We are temporarily closed. All recent orders have been completed and shipped out. For any correspondence please email vectorcloud [!at] gmail.com. Thank you!

Note from shop owner

Last updated on Aug 4, 2022

Hi! Thank you for visiting us. We are temporarily closed. All recent orders have been completed and shipped out. For any correspondence please email vectorcloud [!at] gmail.com. Thank you!

VectorCloud

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VectorCloud

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Shop policies

Last updated on May 18, 2022

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I pride my self in the quality of my products and my customer service. I do not like leaving negative feedback and always prioritize on working with my customers to make it perfect. Thus if you are unsatisfied, please contact me, but if you are happy, I would very much appreciate your feedback :)

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Most items will be shipped within 2-5 business days after payment is received, Custom orders/special requests may take up to 7 business days (message me for a current processing time).

Order is processed/made as soon as payment is confirmed, so please contact us within 12 hrs, if you need to modify or cancel your order. Custom order cannot be edited or cancelled once placed.

Any fees, customs, or taxes upon entering your country's customs are BUYER's responsibility. As a general rule we will tax all New York sales at the rate of 8.875%, as this is the prevailing rate in the locality from which we will be shipping.

Please contact me PRIOR to ordering if you wish to insure your package for lost/damage (additional cost may apply).

Shipping

Shipping cost includes packaging/handling and is applied regardless size/weight and specific destination. This has been taken into account in the individual product price to ensure a fair total cost across the board.

Multiple items will be packaged together (if possible) and without paper receipt/packing slip (can be found under Etsy purchases page) to expedite shipping and reduce waste.

All items will be shipped to the address you provide on ETSY (I am not responsible for items shipped to incorrect address)

Unless specified otherwise, all orders are shipped with USPS First Class which takes approx. 2-5 days within the US and anywhere from 5-30 days Internationally. Orders that ships with USPS Priority mail is expected to arrive in about 2 business days or 6-10 business days for International. Please note that this is an estimated arrival date, NOT guaranteed. Please also be aware that tracking number is only available within the US.

Additional policies and FAQs

For custom projects, customers are liable for any submission of material that could infringe rights of privacy, publicity or copyrights. We are not liable for any violation it may incur.

Please note that since most items are made to order and using natural material, there are no items that would be perfectly identical. Wood has varying tone and grain pattern, and may may result in wide variations of engravings and marks. This is not a defect, but a natural occurrence and inevitable result of laser manufacturing.

BY PLACING AN ORDER, BUYER AGREES TO ALL TERMS.