I now have all my new fabrics that im working on in my flikr account if theres anything you would like made up into pillows or wall art please convo me these fabrics are one offs, I will not be getting more.
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Accepted payment methods
Returns and exchanges
We are happy to exchange or credit for any items you are not satisfied with (less shipping paid) if you notify us by conversation or email of your decision on receipt and the items are returned immediately unused, in their original sealed packaging in perfect condition for resale. Please quote your original order number on the package. It is advised that you obtain the minimum of a certificate of posting from the Post Office (or overseas equivalent) as we can not be held responsible for goods lost in transit. Please note the returning customer is responsible for payment of return postage. Please also note that the occassional destash item will only be returnable if found to be faulty - in such instances this information will be clearly indicated in the item description. With that exception only we operate within the key EU distance selling/shopping regulation of returns, for any reason, are acceptable within 7 days and have applied to this to worldwide purchases ie not just to those destined for the EU.
Please note that we are unable to accept returns of specialist items made to order without prior agreement from us.
If you wish to cancel an order after payment please convo/email immediately. Please note if an order has already been shipped a refund for example will only be possible when the goods are returned - see below for further information.
Please note that Veedubz are not registered for VAT in the UK, prices therefore are not charged to include VAT
Please note that orders placed outside of the EU may be liable for customs duty/import taxes on delivery, this is entirely out of our control. Payment of such amounts are the responsibility of the person the package is addressed to.
Combined shipping - all items are listed to encompass combined shipping e.g. $6.00 for the first item and $4.00 for each subsquent item purchased and paid for at the same time. It is not possible to combine further than that as large orders of lots of items will be shipped in most instances by priority/trackable methods (see above re right to change method) which cost significantly more. If however you wish to place a bulk order on a custom order listing shipping will be negotiable to that specific order. If in doubt or you have any questions please do ask for clarification etc.
Postal address - orders will be sent to the ship to address indicated on your Etsy order. Please ensure that this is your correct address and if there is a significant difference to your PayPal address that you convo us to confirm the correct and full postal address. We can not be held responsible for undelivered packages due to discrepancies in Etsy to PayPal delivery addresses. Please note that your delivery ie PayPal address really should always be your Etsy address for security reasons - if it isn't please convo us.
Additional policies and FAQs
If a custom order is made the buyer takes responsibility for giving the correct measurements. Veedubz will not be liable for mistakes by the buyer. If Veedubz makes a custom order in the wrong size I will replace or refund on return of the product.