veestudios

V Studios

0 Sales

veestudios

V Studios

0 Sales On Etsy since 2012

Shop owner

Viktorja

Contact

veestudios is taking a short break

Loading
Viktorja

Contact shop owner

Viktorja

Shop policies

Last updated on January 21, 2012
Welcome!
Gift Certificates available!
Contact V Studios for more information!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment must be received before orders will ship. Currently I only accept paypal, which can be used to pay by check or credit card. If you have any questions or concerns please contact me prior to placing your order.
Shipping
USUALLY orders ship within 48 hours of receiving cleared payment. If the order will take longer than 48 hours to ship, you will be notified via the email address used to place your order.

Crocheting products can take time, as I do not use a machine to make my creations. Please consider this when buying anything labeled "made to order". If etsy says I have it in stock then it IS in stock and will ship.

If it is listed as "made to order" then you will receive an email with an ETA on when the item will be done.

Shipping and handling at this time does not include tracking information. It is an additional .80USD for that, and if you wish to have it, please include it with your payment.
Refunds and Exchanges
Refunds are given as store credit, and ONLY if V Studios has made a mistake. If you are shipped the wrong size, color, scent, etc, then an exchange will be allowed, PROVIDED the unwanted item is returned in BRAND NEW and unused condition.

For Sugar & Spice or Salt of the Earth products, this means that if you purchased 4oz and got the wrong scent, there must be 4oz in the container when I get it back or no refund will be issued. Unfortunately I have had problems with people attempting to return partially-used containers and saying they received the wrong item.

Please contact V Studios to make arrangements for the exchange/credit/etc.
Additional policies and FAQs
No two products turn out exactly the same when it comes to fiber (i.e. yarn). The pictures posted on Etsy are pictures of the actual item for sale. However, if a custom item is requested please understand that there are natural variations in the color and texture of yarns from skein to skein. Every attempt to get as close as possible to the specified colors will be made.