vella

{ with love, jenny vella } handmade backpacks

Berkeley, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Jennifer Vella

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Jennifer Vella

Reviews

No reviews in the last year
See reviews that mention:
Quality 10 Shipping 10 Customer service 8
  • Anonymous on Jul 29, 2009

    5 out of 5 stars

    Yay! Thank you so much for my colorful, fabulous bag! It is very well made and exactly what I was looking for. Seller has been a pleasure to work with. Will definately buy from this seller again!

  • Anonymous on Jun 26, 2009

    5 out of 5 stars

    well my oh my this is a fabulous satchel! I am having so much fun with it and just perks up my day each time I sling it on and that fabric! splendid and so silky. thank you Jenny for taking extra care choosing the beautiful bluebird lining, I adore this extremely well crafted piece of art.

  • Anonymous on Jun 1, 2009

    5 out of 5 stars

    It is beautiful. Thank you sooo much, Jenny.
    nHappy travels,
    nKatrina

  • Anonymous on May 30, 2009

    5 out of 5 stars

    Just got it in the mail yesterday and used it for my afternoon trip to the market today, got me a few compliments, yay!

  • Anonymous on May 30, 2009

    5 out of 5 stars

    Better than expected, and wonderful customer service!

  • Anonymous on May 26, 2009

    5 out of 5 stars

    Beautifully made and wonderfully packaged, thanks so much!

  • Anonymous on May 26, 2009

    5 out of 5 stars

    Love it! Beautiful bag! Fast shipping!

  • Anonymous on May 26, 2009

    5 out of 5 stars

    adorable, thank you. We're already planning our many adventures together.

  • Anonymous on May 22, 2009

    5 out of 5 stars

    Absolutely beautiful bag and ever so lovingly packed. I can't wait to use it. We'll have lots of great adventures together, I'm sure. Thanks so much. :)

  • Anonymous on May 21, 2009

    5 out of 5 stars

    The faux bois backpack is very natural looking since it looks like a slab of wood. The fabric is beautiful. My twin boys love it. The lining Jenny used is a splash of color-it's like opening a present each time I flip the flap. I plan to save it for fall or maybe tomorrow. I told my husband that I needed five more-you know, one for each day of the week. THe key fob ribbon is very nice. I can find my keys without a light as I just pull the ribbon to the key and there are my keys. I really feel like I have special bag. Thanks, Jenny!

Shop policies

Last updated on February 7, 2011
One carries baggage around...hopefully with ease and confidence.

Accepted payment methods

Paypal
Returns and exchanges
I want you to be absolutely content with your purchase. Let me know if you have any concerns.

I will always offer a refund of the item cost if you are disappointed with the quality of work or if the description does not match what you received. Please notify me immediately and return item within 7 days.
Payment
I accept Paypal, check, or money order payments for domestic orders and Paypal payments for international orders. Items will be shipped once payment has cleared. If you are paying by check, the banks take a week to complete their processes and clear the check. I reserve the right to cancel transactions after three days if a payment has not been received.

Items will be reserved for a maximum of 48 hours unless we agree otherwise.
Shipping
I ship USPS using First Class mail for both domestic and international within 4 business days after payment is received. If you would like an upgrade or add insurance for your item, contact me and I will prepare an adjusted invoice. I strive to provide safe and fairly priced shipping options. If at any point I have grossly overestimated, a refund for the additional amount will be issued through PayPal. If paying with a check or money order, we can verify shipping costs prior to issuing payment.

Particularly for international shipping, please feel free to contact me for an adjusted shipping amount. The buyer is responsible for all fees associated with items crossing borders. Please be aware of your country's regulations before you order. International shipping usually takes 1-2 weeks in transit, but varies by location... and can take up to a month or more. International shipping does not include tracking, delivery confirmation nor insurance. Because of this, I can not be responsible for any lost international shipment. Sorry. If you wish to upgrade to a shipping service that includes insurance and/or tracking, please convo me for a quote.
Additional policies and FAQs
Most of the time, the design of the fabric dictates the size of the bag. If you do not see measurements to fit your baggage, let me know.