vella

{ with love, jenny vella } handmade backpacks

Tucson, Arizona 124 Sales On Etsy since 2008

0 out of 5 stars (77)

vella

{ with love, jenny vella } handmade backpacks

Tucson, Arizona | 124 Sales

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Jennifer Vella

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Jennifer Vella

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quality 10 shipping 10 customer service 8

Shop policies

Last updated on February 7, 2011
One carries baggage around...hopefully with ease and confidence.

Accepted payment methods

  • Money Order
  • Check
Returns and exchanges
I want you to be absolutely content with your purchase. Let me know if you have any concerns.

I will always offer a refund of the item cost if you are disappointed with the quality of work or if the description does not match what you received. Please notify me immediately and return item within 7 days.
Payment
I accept Paypal, check, or money order payments for domestic orders and Paypal payments for international orders. Items will be shipped once payment has cleared. If you are paying by check, the banks take a week to complete their processes and clear the check. I reserve the right to cancel transactions after three days if a payment has not been received.

Items will be reserved for a maximum of 48 hours unless we agree otherwise.
Shipping
I ship USPS using First Class mail for both domestic and international within 4 business days after payment is received. If you would like an upgrade or add insurance for your item, contact me and I will prepare an adjusted invoice. I strive to provide safe and fairly priced shipping options. If at any point I have grossly overestimated, a refund for the additional amount will be issued through PayPal. If paying with a check or money order, we can verify shipping costs prior to issuing payment.

Particularly for international shipping, please feel free to contact me for an adjusted shipping amount. The buyer is responsible for all fees associated with items crossing borders. Please be aware of your country's regulations before you order. International shipping usually takes 1-2 weeks in transit, but varies by location... and can take up to a month or more. International shipping does not include tracking, delivery confirmation nor insurance. Because of this, I can not be responsible for any lost international shipment. Sorry. If you wish to upgrade to a shipping service that includes insurance and/or tracking, please convo me for a quote.
Additional policies and FAQs
Most of the time, the design of the fabric dictates the size of the bag. If you do not see measurements to fit your baggage, let me know.