Velvet Boutique

Edinburgh, United Kingdom

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Shop policies

Last updated on March 15, 2011
Jeda Pearl jewellery and accessories from the Scottish designer who founded Velvet Boutique.
Inspired by Art Deco style and couturiers such as Erte, I am fascinated with period costume and vintage collectables. I love to create unique accessories with my antique lace, ribbons, fabrics and trims. I source exquisite Swarovski crystals and Japanese Delica beads, both renowned for their superior colours, clarity and sparkle, and bring them together with silver charms and feathers to make delightfully decorative yet affordable jewellery.

Accepted payment methods

Returns and exchanges
We have a no quibble Returns policy. To obtain a full refund, simply return the goods in their original condition with their receipt within the time period specified below from the date which Velvet Boutique has shipped the goods to you.

UK customers: within 14 days of the date which Velvet Boutique has shipped the goods.
INTERNATIONAL customers: within 21 days of the date which Velvet Boutique has shipped the goods.

Velvet Boutique are not liable for postage, shipping or taxes due on returned goods. Please take into account postage and shipping times when returning goods.

Outwith this period, only faulty goods may be returned where we will typically offer an exchange or gift voucher. Exchanges, gift vouchers or full refunds are at the discretion of Velvet Boutique and will be for the current price for the product at the date they are received by Velvet Boutique, including any reductions. Where there is a delay in shipping over 21 days due to carrier delays this results in a "special circumstance" and we will endeavour to remedy the situation as best we can to keep everyone satisfied.
My trading name is Velvet Boutique.
Please make payments via Paypal within one week of order.
Once we have received your payment, we will ship your order to you.
Velvet Boutique is based in the UK. We aim to ship your order within 1-3 days of receiving payment. All shipping methods will require a signature on delivery. Please tell us if you want us to deliver to your work or a different address than the one your card is registered with. We can also deliver direct to your "giftee" - don't forget to leave us your Gift Message to pass on.

Within the UK we ship via First Class Recorded Delivery with Royal Mail which takes 1-15 days.

For INTERNATIONAL orders we ship via via either Airsure (Registered Priority Mail) or International Signed For with Royal Mail. Delivery can take from 3-28 days. Average delivery guidelines from Royal Mail: 3 days for Western Europe, 4 days for Eastern Europe and 5 days for the USA and the rest of the World. Please note these are guidelines and we cannot be held responsible for carrier or customs delays.

Tax Charges Customs and tax charges may be applicable for shipping to countries outwith the European Union (EU). Velvet Boutique endeavour to put the correct Customs Clarifications / Commodity Codes on parcels, but we cannot be held responsible for import duties and charges.

Typical duties for countries outwith EU may be (as at Oct 2004): Handbags 3-9.7%, Jewellery 2.5-4%, Purses/Wallets 3-9.7%, Toys 0-4.7%. These figures are purely a guide and not legally binding in any way. You can also refer to your local Customs Office or Commissioner.
Additional policies and FAQs
I am always interested in collaborative projects, whether producing an exclusive collection for one of my stockists or creating one-off sets of wedding jewellery. My skills have allowed me to turn my hand to many crafts. Trained in fashion and printed textiles, I have created bespoke cushions, unique handbags and hand-beaded flower girl dresses as well as fashion accessories, cards and costume jewellery. Please contact me: jeda [!at] to discuss your special order.

Please contact me if you would like to place a wholesale order. I can set you up with a wholesale account (in which case we need your company name, address and telephone number, contact buyer's name and email address). Or I can send you my catalogue and pricelist by email or post. We can accept wholesale orders online or by phone (+44 (0)131 538 9217 or by mail. Wholesale orders take typically between 1-3 weeks, pending stock levels and quantities ordered. We do not operate a minimum order policy.