VelvetCastleVintage

Quality Vintage Clothing and Goods

Philadelphia, Pennsylvania | 1158 Sales

VelvetCastleVintage

Quality Vintage Clothing and Goods

Philadelphia, Pennsylvania 1158 Sales On Etsy since 2014

5 out of 5 stars (294)

Announcement   MAKE AN OFFER! Local pick up available.
Follow us on INSTAGRAM @velvetcastlevintage
Please read shop policies before completing your order.

Announcement

Last updated on Apr 30, 2018

MAKE AN OFFER! Local pick up available.
Follow us on INSTAGRAM @velvetcastlevintage
Please read shop policies before completing your order.

Katie

Contact shop owner

Katie

View all 729 items

Reviews

Average item review
5 out of 5 stars
(294)
See reviews that mention:
quality 40 shipping 64 customer service 27
View all 294 reviews

Updates

Get the look! Love finding ads for the items I find! Plaid skirt available now!
Just listed! 70s rabbit fur collar leather jacket!
Amazing sleeves and print on this psychedelic maxi party dress! Available now!
View all 20 updates

About

velvet castle vintage

My passion for vintage started when I moved to Savannah Georgia and worked for a buy sell trade store. Getting to see all of the one-of-a-kind pieces and learning about the history of fashion hands on was so exciting to me. When I moved back home to Philadelphia I decided that vintage was my calling. I love hunting for vintage at thrift stores, flea markets, wholesalers, and auctions as well. I hope you enjoy my curated selections!

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Shop policies

Last updated on December 10, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
PLEASE: Message me if you have ANY issues with your order. Returns are accepted within a 30 day period from the time it was delivered, my goal is your complete satisfaction. I am willing to work on the best possible solution for both parties as issues arise. Unfortunately, sometimes items are lost in the shipping process, velvet castle vintage is not responsible for any item(s) lost in the mail. Lost items are non-refundable. At that point it is the buyers responsibility to contact their local post office. However, i will work with you on providing as much information as i can i.e. my local post office number, tracking information, etc.
Payment
Items can be reserved for up to 5 days. Items marked RESERVED are reserved for the buyer who has specified their interest through private message, other customers will be denied the items marked reserved if they order them. Items are not shipped until payment is received. Please allow up to 3 days for items to be shipped. If you have a rush order please notify me through a message. Items can be cancelled within 24 hours of purchase. If order is cancelled after shipped, buyer is required to send back package in a timely fashion. I will provide a full refund including shipping costs through PayPal once I receive the item back.
Shipping
All items under 13oz will be shipped first class usps with no insurance and limited tracking unless the customer specifies/requests otherwise at point of purchase. This is the cheapest option. Items over 13oz will be shipped priority mail usps with no insurance. Shipping insurance/specifications can be requested at the time of purchase.
Additional policies and FAQs
Please reference all measurements provided before purchasing items. This will ensure that the garment or object is your desired fit/size. Please do not solely rely on the recommended or marked tag size. I take extra time to measure each garment so that the buyer knows how it should fit them. If you don't know how to use measurements or you would like to request an extra measurement that is not provided, please feel free to message me!