VelvetCrownDesign

Velvet Crown Design

San Diego, California 6202 Sales On Etsy since 2014

5 out of 5 stars (1400)

VelvetCrownDesign

Velvet Crown Design

San Diego, California | 6202 Sales

Shop owner

Contact

All Items

Mia

Contact shop owner

Mia

Announcement    Welcome, come in and check out my dainty little shop filled with fun floral tea cups and home decor! Home of the original floral "Bride" tea cup!

My current turnaround time is 3-5 days for creation and another 2-4 days shipping time (for US orders.) If you need your item sooner, please add the "Rush" option for a 48-hour creation time (shipping time WILL NOT be expedited and will still take 2-4 days - for US orders)

Let's be friends on insta! @velvetcrowndesign

Custom Wedding Tea Cup Listings:
If you are interested in ordering multiple tea cups for your bridal/bachelorette/tea party needs, please send me a message so we can discuss details - I do offer bulk discounts!

Creativity is my passion and I'm so thankful I get to share my passion with you!

Looking for another fun shop filled of customized gifts? Check out my sister shop: SlumberPartyStudio

Announcement

Last updated on Sep 2, 2019

Welcome, come in and check out my dainty little shop filled with fun floral tea cups and home decor! Home of the original floral "Bride" tea cup!

My current turnaround time is 3-5 days for creation and another 2-4 days shipping time (for US orders.) If you need your item sooner, please add the "Rush" option for a 48-hour creation time (shipping time WILL NOT be expedited and will still take 2-4 days - for US orders)

Let's be friends on insta! @velvetcrowndesign

Custom Wedding Tea Cup Listings:
If you are interested in ordering multiple tea cups for your bridal/bachelorette/tea party needs, please send me a message so we can discuss details - I do offer bulk discounts!

Creativity is my passion and I'm so thankful I get to share my passion with you!

Looking for another fun shop filled of customized gifts? Check out my sister shop: SlumberPartyStudio

Reviews

Average item review
5 out of 5 stars
(1400)
See reviews that mention:
quality 108 shipping 206 customer service 111

About VelvetCrownDesign

Sales 6,202
On Etsy since 2014

I have New York City to thank for this shop. When I moved there sight-unseen years ago I fell in love with the city, particularly the people. Everyone I met was confident and creative, I wanted to be that too.
So I started learning calligraphy and painting, two things I had always wanted to do but never thought I could.
Several years later and here I am, creating unique items everyday for wonderful people.
I'm so thankful that I get to be creative every single day, it's a dream come true!

Around the web

Production partners

  • Production Company

    Philadelphia, PA

    Helps me bring my ideas to life!

Shop policies

Last updated on September 2, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact me if your item arrives damaged or if you are not happy with it so that we can work out a solution.
Should you wish to cancel your order, please contact me within 24 hours of placing your order.
Payment
Cancellation - Please notify me within 24 hours if you wish to cancel an order.

Deadlines - Custom Listings will be posted up for a max of 2 days (48 hours) if you have not purchased your listing in that time, it will be deactivated and the items will be released back into inventory.
Shipping
Because each item is handmade I do my best to ship within 3-5 days. PLEASE let me know BEFORE you purchase if you need the item sooner. This time may be a bit longer for custom pieces as I want to make sure it's exactly what you envision.

RUSH ORDERS: Please choose the "Rush Order" option in the shop to expedite creation time (your item will be in the mail within 48 business hours) THIS DOES NOT EXPEDITE SHIPPING TIME.

Please refer to the listing description for shipping estimates and contact me before purchase if you have a strict deadline.

INTERNATIONAL SHIPPING: Tea cups will be shipped via USPS First Class International. This means that your item could take up to 6 weeks to arrive. Please note this time before placing your order. Should any import, customs or duty fees/taxes apply, you are responsible for covering these fees.

There have been times when the Post Office gets backed up and doesn't scan shipments in right away (particularly at peak holiday time) if this occurs I ask you to be patient please, orders are usually scanned in within 24 hours. They have also been know to man-handle a package or two so please contact me if your piece arrives broken.

All quote art pieces size 11x14 and under will be mailed in a thick cardboard envelope and will include a thick cardboard insert to prevent bending. "DO NOT BEND" will be clearly written on the outside of the package as well. Any custom piece over 11x14 will need to be rolled and shipped in a mailing tube.
Additional policies and FAQs
All images/photos in the shop were taken by me (unless otherwise stated), please do not take my images and post them as your own. Pinning, facebooking, and tweeting these images are acceptable for personal use only. My products are not available for resale without approval.

Custom orders: I try to limit the amount of custom orders I take so that I can provide enough attention to all orders. If you are interested in a custom piece please email me and let's discuss details! Custom pieces take more time to create than regular listings, if you are working with a timeline, please share that with me before purchasing.

Wholesale: At this time, if you are interested in wholesale please contact me directly.

More information

Last updated on Aug 6, 2018
Frequently asked questions
Care Instructions

Please hand-wash your items with a non-abrasive surface and air dry to ensure longevity.
Many of my items have metallic accents so they can't go into the microwave or else the metallic trim will spark - eek!

And don't worry, I include a small card with each order that outlines these care instructions :)

I love this tea cup pattern but I'd like a custom word on it - can you accomodate?

All of the tea cups/mugs you see in my shop are fully customizable, if you have another word you'd like on your item, just let me know those details in the "note" section at check out.

NOTE: (4) words max will fit on the regular circular tea cups, (2) words max on heart-shaped tea cups. Saucers fit a max of (5) words only.
**Mini tea cups (i.e Flower Girl tea cups) will only fit 2 words max

When will my order ship?

Each order is carefully created by me once it's placed so it takes me approximately 3-5 business days to get orders in the mail. This creation time could be a bit longer over the holidays and for orders of 3+ items.

Shipping time usually takes 2-4 days based on your location (longer for International orders) however, I really have no control over any delays once it's in the hands of the postal carrier.

If you're in a hurry, please add my "RUSH ORDER" option to your cart and I will get your order in the mail within 48 hrs (note that this does not expedite shipping time)

I need to order a bunch of tea cups for my friends and family! How do I do that?

Yay! I love bulk orders and would be happy to send you my bulk order pricing. Please send me a direct message for orders of 3 or more!

Please note that bulk orders take a bit longer to create and also need to have the shipping cost calculated based on your location - be sure to provide your deadline and zip code in your message so that I can send you all the details!

Can you use another color for the writing on my tea cup?

I can do the lettering in Black or in Gold Foil Vinyl. If the listing photos show black lettering but you'd prefer the gold foil, just let me know that in the "note" section at check out.