VelvetPixieCreations

A place for art and whimsy

Rosemount, Minnesota

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Items

Stephanie Ostberg

Contact shop owner

Stephanie Ostberg

Reviews

Average item review
5 out of 5 stars
(6)

Shop policies

Last updated on July 13, 2020
Welcome to Velvet Pixie Creations!

All of my items combine my appreciation for nature with my love of all things whimsical and romantic. Of course, I wouldn't have named my shop Velvet Pixie if I didn't also have a love for faeries, elves, and all other mischievous creatures! Most of my items fall into the accessory category: necklaces, earrings, scarves, bracelets, headbands, etc. but occasionally I'll add a completely random item into the mix if for other reason than I felt like making it!

I do accept commissions, so feel free to reach out if you like my work and have something specific in mind. I'm sure we can come up with something together that fits your vision.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds and exchanges are accepted if item received is incorrect or if it really isn't what was expected - ex. the actual color ends up looking really different than what your computer monitor showed. Any personal items such as facemasks cannot be returned due to hygiene reasons. Please start a conversation with me so we can figure out what might have gone wrong, I want all my customers to be happy and satisfied! I Not responsible for lost or stolen packages.
Payment
Paypal, Mastercard, Visa, American Express, Discover, Apple Pay, Google Pay. Ideal, Sofort, Klarna, and Etsy gift cards all accepted. All payments are due in full at time of purchase.
Shipping
All items are shipped USPS First Class mail to address connected to your payment account. If payment is received before 12 p.m. Central Standard Time M-F, ready-made item(s) will be shipped that same day and will arrive between 2-5 business days. Custom items and made-to-order items will have the estimated time to ship in the item listing. Tracking numbers provided to you in email/convo after shipping. I currently only ship to the continental United States and Hawaii. If there is enough interest, I will consider opening it up internationally but due to the expense and regulations, I'm keeping it local for now. I hope you understand.
Additional policies and FAQs
I am an animal lover and so have cats. If you have any cat allergies, I would discourage you to purchase from my shop. As much as I would hate to lose a sale, I would rather you didn't have a reaction to something I created because a stray hair made its way into the package!