veniceandme

venice & me

76 Sales

veniceandme

venice & me

76 Sales On Etsy since 2012

0 out of 5 stars (25)

veniceandme is taking a short break

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Note from shop owner Hello, thanks for stopping by.
We are currently on holidays until further notice
Venice and me xx

Note from shop owner

Last updated on Jan 3, 2018

Hello, thanks for stopping by.
We are currently on holidays until further notice
Venice and me xx

Clarissa Lofts

Contact shop owner

Clarissa Lofts

Reviews

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Shop policies

Last updated on October 31, 2012
Welcome to Venice & me. We hope you enjoy looking at our gorgeous handmade goodies.
We specialise in custom made tutus for any occasion... our tutus make perfect flower girl outfits.
Please allow 4-6 weeks for your custom tutu to be made and delivered.
Please feel free to contact me for any advice on custom oredrs.

Need your tutu in a RUSH?
I can make a tutu within 48 hours of receiving payment for an additional rush order fee of $20.... there will be postage time on top of this, you can request express shipping also for an additional fee. I can only offer this service if I have the colour tulle you require already in stock.

Thanks for looking. x

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of my products returns are accepted on a case to case basis. If there was a mistake or problem with your order on my part, please contact me right away so I can fix the problem with an exchange or return. Any items that are being returned must be returned within 3 days after we have decided upon the return/exchange.

Unfortunately, returns can not be accepted if the error was not on my part ie ordering the incorrect size giving wrong measurements, selecting the wrong colors ect.) so please double check the measurements you give to me and keep in mind that the colours may vary on different monitors!.. I can not resell items that were custom made so if you are unsure about the colours, sizes etc please contact me, I'd be happy to help.
Payment
My preferred method of payment is bank transfer and paypal. I begin the order within 48 hours of receiving your payment.
After payment, I do not accept cancellations, refunds or exchanges.
Shipping
I ship using Australia Post within Australia. International customers please contact me for info.
I use prepaid postage bags which come with tracking details.
If you need express postage I can arrange for an additional fee - please notify me for this service.
Once the order leaves me, I am no longer responsible for it.
Orders posted may take around 5 working days to be delivered. Post delays are outside my control but I endeavor to keep you informed of any issues.
If you order multiples of an item, I can arrange a postage discount.
Items are shipped to the account registered in PayPal if using this form of payment.
Additional policies and FAQs
Caring for your tutu
Always hang your tutu when not in use to prevent creasing.
We recommend spot cleaning your tutu.
To refresh your tutu or remove creases hang in steamy bathroom or use clothing steamer.