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Note from shop owner The shop move to
Thank you so much!!

Note from shop owner

Last updated on Jun 14, 2016

The shop move to
Thank you so much!!


Contact shop owner



No reviews in the last year
Chocolat Chaud

Chocolat Chaud on Dec 22, 2015

5 out of 5 stars

Perfect! Exactly what I needed!


Lisa on Nov 19, 2015

5 out of 5 stars

DOES ANYONE KNOW WHERE SHE IS?????? I am desperate to place an order venus. I have sent daily emails. Please contact me!!!!

Kathy Parr

Kathy Parr on Oct 30, 2015

5 out of 5 stars

Fast shipping. Thank you. As described.

View all 9478 reviews

Shop policies

Last updated on March 21, 2014
Welcome to venus11.

we always try to provide the best service to our customers and offer the most beautiful and usuful supplies with reasonable price. Enjoy your shopping.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
We only accept PAYPAL.

If you pay by Paypal E-check, please allow 3-7 business days for the check to clear before shipping.

Payment must be made within 4 days of purchase or transaction will be cancelled. If you need more days, please convo us.
We don't accept International Money Orders or personal checks.
the order will be mailed out within 4 business days after payment.
All orders will be shipped by international registered airmail
and it usually takes about 7-25 business days or longer to arrive. This is just an estimate since actual delivery time depends heavily on the efficiency of custom process or your local post office condition.

venus will NOT be responsible for any lost package or damaged during shipment. If you really concerned about your package, we recommend EMS. Basically once I take it to the post office it is out of my hands. I apologize for this but must make this a policy.

If you leave your phone number at the 'Message from the buyer' when you order, you can get the package more safely.

<< To upgrade to EMS, please convo us. >>
*** The cost of EMS would be different on the weight of the products. It starts at $21.50 *** EMS gives you tracking number and usually delivered within 5 business days.

**International Registered Airmail is an additional charge(Standard shipping + $4.00).
International Registered Airmail has tracking number.
Refunds and Exchanges
Return and Exchanges

Unopened items can be returned within 14 days. Please email us in advance to let us know that you will be returning items, prior to sending them back to us. Refunds will be released once the returned items have been inspected.
The original shipping and handling fees will not be refunded with your return. The buyer will be responsible for all shipping and handling costs for items.
Additional policies and FAQs
wholesale: discount rate is applied per item, you can choose colors.
10pcs(set)- 5%,
70pcs(set)- 20%,
350pcs(set) -35%
500pcs(set)- 40%

**** Item of section ' trim " are not discount.******

and If you buy over $500, I will give EMS service + standard shiping.

Except , supplies/findings