venusandvitriol

Alchemical Artifacts

Greensboro, North Carolina On Etsy since 2012

Buyers keep coming back!

Multiple buyers came back to this shop for an additional purchase in the past 6 months.

venusandvitriol

Alchemical Artifacts

Greensboro, North Carolina | 343 Sales

Announcement    BIG ANNOUNCEMENT! On January 11, I welcomed my third child into the world! While the shop is still open, I am not currently taking custom orders, and communications may be delayed. Thank you for your understanding!

Announcement

Last updated on Jan 31, 2020

BIG ANNOUNCEMENT! On January 11, I welcomed my third child into the world! While the shop is still open, I am not currently taking custom orders, and communications may be delayed. Thank you for your understanding!

Hannah Frei

Contact shop owner

Hannah Frei

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quality 11 shipping 7

About venusandvitriol

Sales 343
On Etsy since 2012

Venus & Vitriol

I’ve been a creator since I can remember, dabbling in any and all media I can get my hands on. Eventually I found a niche in visual art, focusing on jewelry. Over the years my art and I have grown together, sometimes separately. I’ve struggled for a lot of my life (and still do) with self expression. After 7 years in business, I finally found a style and brand that allows me to be my most authentic self. I like to think of myself as an alchemist, in both a literal and spiritual sense. A lot of my work feels like it is being pulled from the astral plane. Creating is not just a way to make a living for me, but a mission to share a message that cannot be conveyed in normal human language.

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Shop members

  • H. Frei

    Owner

Shop policies

Last updated on January 31, 2020
Here is a list of all of my policies. I tried to keep it simple and concise. Feel free to message me with any questions!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Cancellations must be made within 12 hours. Please contact me immediately if there is an issue with your order. I do not accept returns unless it was due to my own error (for example, wrong item received; dimensions weren't correct in the listing; item arrived damaged). I do not accept returns if it is due to your error: i.e. you didn't read the description properly, didn't know your ring size, etc. I'm an artist, not a corporation! Your understanding is appreciated.

In the case that a return needs to be made, please contact me immediately, within at least 24 hours of receiving your package. Please do not return an order without contacting me first to discuss the details of your return.
Payment
I accept PayPal and credit cards.

Payment plans are available for items over $50. All payments must be at least $25 or 25% of the total cost, whichever is higher. Payments are to be made every other week. Late payments will incur a 15% late fee. NO REFUNDS on payments. NO RETURNS on items that are paid via payment plans.
Shipping
US orders ship for free. International packages are a flat $12. If your package ends up costing much less to ship I will refund overages. Most packages are sent out within 2-3 business days and arrive in 7-10 days (US orders) or 3-6 weeks (international orders).

International customers, please be aware of your country's customs policies before placing an order. Some countries hold packages at customs for pickup and some charge an import tax or other fees at pickup.

I'm an artist, not a corporation! Please allow up to 48 hours to receive tracking information after receiving your shipping notification.
Additional policies and FAQs
I love custom orders, as long as it is based on a design I already make! Please contact me if you are interested.

I do offer wholesale orders with a $250 minimum. Contact me for more details.
Privacy
I only receive your name, email, and shipping address, and will never use any of this information for any purpose except to contact you personally if needed.