VeraLuna

Vera Luna Handcrafted Jewellery

2 Sales

VeraLuna

Vera Luna Handcrafted Jewellery

2 Sales On Etsy since 2009

0 out of 5 stars
(1)

Shop owner

VeraLuna

Contact

Announcement   Welcome to Vera Luna! Everything you see here was made with love by me. If you need anything altered, please let me know!

Read my blog and follow my Twitter here:

http://veralunajewellery.blogspot.com

http://twitter.com/VeraLuna

Happy shopping, and thanks for checking me out!

xox
GM.

Announcement

Welcome to Vera Luna! Everything you see here was made with love by me. If you need anything altered, please let me know!

Read my blog and follow my Twitter here:

http://veralunajewellery.blogspot.com

http://twitter.com/VeraLuna

Happy shopping, and thanks for checking me out!

xox
GM.

VeraLuna

Contact shop owner

VeraLuna

Reviews

Shop policies

Last updated on February 11, 2011
Welcome!
Thanks for visiting Vera Luna! Everything you’ll find in my shop is designed and made by me. A lot of this stuff is limited edition, and some of it is one-of-a-kind – I will always let you know if there’s only one of something. If any adjustments need to be made to the measurements of a piece, please message me and if it’s possible, I’ll gladly do it. Also if you like something that's been sold already, contact me and we'll see if I can make another one for you. Feel free to convo or email me at Georgia.Montecalvo(at)gmail(dot)com for any questions you might have.
All of the policies outlined here are new and shiny and mostly untried, so I'm always open to learning ways to better serve my customers. It's a work in progress =)

Thanks for stopping by!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
Vera Luna Designs accepts payment through Paypal, credit cards via Paypal, money order, or checks. If you’re using a check to pay, shipping will be held until the check clears. Payment must be made within 24 hours of purchase. Ontario residents will be charged 8% PST.
I am also open to trading! Convo me if you’re interested, maybe we can work something out.
Shipping
Items will be shipped within 2 business days of payment. All items will be mailed via Canada Post. Items shipped in Ontario are estimated by Canada Post to arrive within 3 business days, in Canada to arrive within 4 business days, and in the U.S. in as little as 4 days. Items shipped internationally take 4 – 6 weeks to arrive if shipped via small packet surface, so if you need something sooner I can calculate the shipping for expedited delivery. That goes for anyone ordering from anywhere else, too; just convo or email me, and I’ll calculate a new charge for whatever you need. Be warned, though, this option can be expensive.
I reuse shipping envelopes and other packing supplies; on the inside, your item will be packed in a VL decorated envelope, even if the outside is a heavily scribbled bubble-envelope with lots of mileage on it. It’s one way to reduce shipping costs, which can only mean good things for you!
If you want your item gift wrapped, I’d be happy to do it for a few bucks extra. I’ll also send it right to the recipient of your magnificently well-thought-out gift with a little gift card too; just specify the shipping address of the recipient and what you want the card to say. Everyone loves getting (good) surprises in the mail!
I will do my best to ensure everything arrives safely and on time; unfortunately, the actions of the post office and customs are out of my control.
Refunds and Exchanges
I want to do everything I can to make sure you’re happy with your purchase, so please let me know if something isn’t just the way you want it. If you're not happy, please let me know within 72 hours of receipt of of your package. Returns will be accepted on a case-by-case basis, and shipping is not usually refunded. Exchanges are welcome, and I am happy to do repairs if something unfortunate happens during normal use. Just mail it back and I’ll fix it up. I will take every precaution to avoid the loss of your package during shipping, but please understand that some things may be out of my control.