RETURN POLICY:

All refunds are strictly in the form of STORE CREDIT ONLY.

All returns are expected to be made within 30 days of the purchase date. Shipping cost is split between VeraVague and the buyer on the first return. Items returned to us damaged will be considered a loss on the buyer's end. If the buyer would like the damaged item returned to them, the shipping will fall on the buyer's end.

Please expect all vintage/antique items to come with at least some minor issues, which we do our best to note in the listing, as it is impossible for clothes to remain perfect forever. There may be instances, however, where we may overlook a pinhole here, a fray there, etc. but unless the garment has been grossly misrepresented, which has yet to happen, refunds are in Store Credit Only.

VeraVague is not responsible for lost or stolen packages.

• PAYMENT PLANS & LAY-AWAY:
For items over $100 ONLY, we can accept payments in installations.
We require a minimum $50 downpayment, and prefer to have all payments completed in two segments over no more than a one month period. Please contact us with a link to the item you are interested in and the amount you will be able to put down initially (which means the next payment you make will be the remainder of the cost).
If, at the end of a two week period you have changed your mind about buying the item, your deposit will be forfeited.
Making payments over an extended period and/or paying in small increments is something we prefer not to do. Thanks for understanding!
SALE PRICE DOES NOT APPLY TO ITEMS ON LAY-AWAY.

• ABOUT RESERVING ITEMS:
See something you like, but need to wait til payday? Don't hesitate to ask us to hold it for you! We will gladly hold items for 7 DAYS. This time period is set due to the high volume of traffic we have through our shop. If you need longer than a week, please contact us to discuss possible further options.
Downpayment on a reserved item is appreciated upon reservation.

*** An IMPORTANT NOTE About FOOTWEAR***:
The only sure way to know if a shoe will fit is to measure the foot that will go in it. If a tape measure in not available to stand on, one can employ a piece of string and a sheet of 8.5" by 11" paper to find the length. If either/both of these things are done, the odds of buying shoes that won't fit decrease considerably.
Please send a convo if you are unsure if the shoes will fit you, as VeraVague is Not responsible if a customer purchases shoes that do not fit.
All footwear returns will be compensated strictly in Store Credit Only; we thank you in advance for understanding our No Exceptions policy on this matter.

• ACCEPTABLE FUNDS:
As for payment, we accept Paypal, major credit cards, checks and / or money orders.
We Do Not Accept Cash, and all transactions must be completed through the Etsy.com website.*
* This is Etsy's policy and we strictly adhere to it.
** Shop Credit is good for 1 year or 365 days after return.
Thank you.

• OUR MODEL MEASUREMENTS:

VERA (approximately size 0-2 U.S.):
shoulders across top: 13.5" or 33,25cm
Bust: 33"; 83.75cm
Waist: 26"; 66cm
Hips at fullest: 35"; 89cm
Leg Inseam: 26"; 66cm
Height: 5 feet 5 inches

AMBRE (approx. size 2-4 U.S.)
bust: 33" or 84cm
waist: 26"; 66cm
hip at fullest: 37"; 94cm
inseam: 31"; 78,75cm
height: 5 feet 11 inches

BROOKE (approx. size 2-4 U.S.)
bust: 33-34"
waist: 28"
hips: 35"
height: 5 feet 6 inches

CHLOE ( approx. size 4-6 U.S.):
Bust: 34"; 86,5cm
waist 29"; 73,5cm
hips: 39"; 99cm
height: 5 feet 7 inches