Please read the following before you buy and or ask me any and all questions needed to make your order as close to your liking as possible.
Accepted payment methods
Returns and exchanges
Please read all info on item and ask any and all question needed before you buy.
If there was a mistake made on my part for any listing I will give a refund no questions asked once the item is return.
If you are unhappy with the order and no mistake on my part was made a credit will be offered, message me and I will try to work something out with you. Shipping cost, etsy fees & paypal fees will most likely will not be refund if a refund is given. Any and all items must be returned for a repair, exchange or a refund.
If an item is lost in the mail I will send another in its place after talking to the shipping company.
If there are any problems please message me as soon as you notice them, I am sorry for any inconvenience and will try my best to make you happy with your order.
If you need a few days but want to make the item will still be available feel free message me and ask for the listing or item to be on hold for you. If you can not wait for a message back from me feel free to check out but leave a note in your check out about the time of payment, I will wait one 7 day week on orders made without payment. I don't mind waiting a few days but I don't like being left in the dark so please let me know.
I take all forms of payments, I do like paypal the best for me and for you. If you send cash you must send me a tracking number, if it gets lost in the mail or stolen if not covered right I will not send the item nor refund anything.
Any vouchers, coupon code or any other promotions can not be used with other promotions unless we have spoken. One discount or credit per order. If you have any questions about any promotions please send me a message, I will reply asap to help.
I ship with USPS, UPS, FedEx.
If you need a tracking or confirmation number ask at check out and add $2 dollars to the shipping. I try to send most with a confirmation number that I will keep with my records but if you really need it make sure to make note at check out and I will invoice you for the difference.
U.S.- On ready to ship orders I do my best to ship next day but make be as long as one 7 day week after payment is cleared. Please allow 7 days plus shipping time. Please allow a total of two 7 day weeks for shipping inside of the states.
International- On ready to ship orders I ship within one 7 day week after payment is cleared. Please allow 7 days plus shipping time. It may take up to two 7 day weeks for shipping outside of U.S. Please allow a total of three 7 day weeks for shipping outside of the states.
Feel free to message me if there is any special shipping request and or needs before you buy. i.e. gift wrapping, shipping times, shipping with other than USPS/UPS.
On custom orders I will talk to you about the timeline to make and of shipping so just go with whatever we have already talked about.
Additional policies and FAQs
Please do not go by the picture for size, the photos like most shops have been zoomed in for better detail. Please read the listing for size and or ask me to make sure if you are not sure. I will sometimes add a coin to an image to help but don't always remember so please go by the size listed.
If you buy something from me and it breaks within 3 months I will repair it for you for free (depending on how it breaks) but may charge to cover cost of missing pieces/stones if there is any but will try to fix it for you as cheap as possible for you. If you have ever bought from me on etsy or other and an item breaks over time I will always offer to repair it for as cheap as possible for me and you.
Please message me if there is anything wrong with your order before you leave anything other then positive feedback. Things happen that I can't always control and I do make mistakes so please let me work on it with you so at the end of everything you are happy with your order.