viceandvelvet

Handmade vegan soap, bath & body. Unique scent blends.

Melbourne, Australia | 4528 Sales

viceandvelvet

Handmade vegan soap, bath & body. Unique scent blends.

Melbourne, Australia 4528 Sales On Etsy since 2012

5 out of 5 stars (1310)

Announcement   Please read our Policies for detailed information on shipping within Australia and internationally before placing an order. This information includes:
- Discounted Combined Shipping for multiple items
- Processing/Turnaround Times
- Shipping Methods
- Tracking

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Mailing List Signup: http://eepurl.com/L5JWL
Email: info [!at] viceandvelvet.com.au
Instagram: www.instagram.com/viceandvelvet

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All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.

Announcement

Last updated on Dec 24, 2018

Please read our Policies for detailed information on shipping within Australia and internationally before placing an order. This information includes:
- Discounted Combined Shipping for multiple items
- Processing/Turnaround Times
- Shipping Methods
- Tracking

::::::::::::::::::::::::::::::::::::::::::::::::::::::

Mailing List Signup: http://eepurl.com/L5JWL
Email: info [!at] viceandvelvet.com.au
Instagram: www.instagram.com/viceandvelvet

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All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.

Mei Ong

Contact shop owner

Mei Ong

About

Urban influence and a love for natural ingredients

* Etsy Featured Shop in 2013.
* Winner of Etsy Design Awards for Home & Living category in 2014.
* Featured in Oprah Magazine, Elle, Vogue, Vogue Living, House & Garden, Inside Out, Real Living, Frankie, Peppermint, Cosmopolitan, Fashion Journal, Buzzfeed, The Weekly Review, Herald Sun and more.

Vice & Velvet is a one-woman show and that woman is me, Mei. Established in 2011 in Melbourne city, Australia, I combine the urban influence with my love for natural, sustainably sourced ingredients. I have been making soap and body products since my early teens, a passion that lasted over a decade before Vice & Velvet was born.

I formulate all my products entirely from scratch and never a pre-made "base". I keep formulations as simple as possible, only including ingredients that are beneficial to the skin or absolutely necessary for the physical and chemical stability of our products. My recipe book is protected by laser security and a giant three-headed dog named Cuddles.

For the "Vice" and "Velvet" ranges*, I create unique and sometimes unusual scent blends that are inspired by my surroundings; city life (e.g. Laneways, Black Jack Alley) and nature (e.g. Rockpool, Driftwood). I usually combine four to eight notes so the resulting scent is just that little bit more complex and one of a kind. It’s not that I dislike plain lavender, rose or vanilla straight out of the bottle; I just can't resist adding my own special touches to take a blend to the next level.

I believe in creating beautiful products with simple packaging, not the other way around. Production is my favourite part of Vice & Velvet because I just love getting my hands dirty, or rather, getting them clean. Every product is designed, made and packaged by the same two hands. It’s not just business, it’s personal.

{ All Vice & Velvet products are vegan-friendly. They contain no animal-derived ingredients, Sodium Lauryl/Laureth Sulphate (SLS), parabens or mineral oils. The soaps are also palm oil free. Tested on (human) friends and family only. }

I release Limited Edition scents and products all the time so feel free to join the Mailing List if you don't want to miss out on these.

Around the web

Shop members

  • Mei

    Owner, Maker, Designer

    Mei is the creator, formulator, soap maker, mousse whipper, scent blender, photo taker, graphic designer, product packer, book keeper and general cheerleader at the one-woman company that is Vice & Velvet.

Shop policies

Last updated on July 15, 2018
All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
DELAYS, DAMAGES AND LOSS:
We endeavour to pack your orders securely before shipping them out. Unfortunately, delays, damage and loss of parcels are a possibility during transit. In these events, we cannot be held responsible* once orders are handed over to the respective shipping service but we will do our best to assist you in liaising with them to resolve the issue.

* We do not provide refunds, replacements or credit for parcels that are lost/damaged in transit.

The shipping services we use are Couriers Please, Australia Post Parcel Post, Australia Post Express Post and Australia Post International Standard. By placing an order with us, you accept that it will be subjected to the terms and conditions set by these carriers with regards to insurance and compensation for delays, damage or loss of shipments. Please refer to the individual carrier websites for more information.

If you have provided an incorrect/incomplete shipping address in your order, you will be responsible for any resulting delays, re-delivery charges, damage or losses (as parcels are not guaranteed to be returned to us ).
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RETURNS/EXCHANGES:
If you are not 100% happy with your order, drop us a line and we'll do our best to help. Due to the nature of our products, we are cannot accept returns/exchanges but may be able to work out another solution.
Shipping
DISCOUNTED COMBINED SHIPPING FOR MULTIPLE ITEMS:
Multiple items are generally shipped at a discounted rate for each additional item. Add or remove items from your cart to view and compare the combined shipping costs. Buyers outside Australia, do read the section on 'International Shipping' below for more information about combined shipping.

PROCESSING/TURNAROUND TIMES:
Please check the current processing times on each listing before purchasing. This information is displayed on each listing and also on the Cart/Checkout page. It will be displayed in this format: "Ready to ship in X business days/weeks".

You will be able to see the processing time BEFORE proceeding to checkout and completing your order. Additional information can be found in this article: https://help.etsy.com/hc/articles/115015588087--Ship-By-Dates-and-Processing-Times
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SHIPPING WITHIN AUSTRALIA:
"Standard" Shipping Method: Couriers Please or Australia Post Parcel Post, depending on the postcode. We can ship using your preferred method if you let us know when placing your order.
"Express" Shipping Method: Australia Post Express Post (Next business day delivery within the Express Post delivery network).

*Shipping to certain regional/rural areas may be higher than quoted. If this is the case, we will contact you to confirm before shipping your order.*
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INTERNATIONAL SHIPPING:
Method: Australia Post International Standard
Transit Duration*: 6+ business days between metropolitan areas of major cities. *Estimate only - as provided by Australia Post.

The shipping cost shown in your cart is calculated by quantity of items instead of parcel weight and may not accurately reflect the actual charge at the post office.

The final shipping charge for international orders is the Australia Post rate for the parcel (by weight) x 10% + AU$3.30 (handling, packaging materials, etc). Any charges on top of this will be refunded via the original payment method.

International Express shipping is very expensive and is not offered unless specifically requested by the buyer before purchasing.
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TRACKING SHIPMENTS:
All orders are shipped with tracking. A tracking number will be provided in the shipping notification and it is the responsibility of the buyer to monitor the status of the parcel in transit. This information allows the buyer to estimate when their order will arrive as well as alert them to missed delivery attempts, delays or other delivery complications that may require further action. Should the addressee fail to collect or arrange re-delivery of the parcel resulting in it being “returned to sender”, the buyer will be responsible for any subsequent re-delivery charges incurred.
Additional policies and FAQs
SENSITIVITIES AND ALLERGIES:
As with all bath and body products, we suggest you do a test patch if you have sensitive skin and discontinue use if necessary. If you have any concerns about being sensitive to certain products or ingredients, please get in touch prior to placing an order to discuss.

STORAGE AND 'BEST USED BY' DATES:
Our products should be stored in a cool area (below 30°C/86°F), away from direct sunlight. We like to keep preservatives to a minimum so we include “best used by” dates with our jarred products. Our soaps are preservative-free and we recommend that you use them within 9 months as this is the average shelf life of the natural oils and butters that we use to make them. Please think of these guidelines not so much as restrictions, but as an incentive to go ahead, open and enjoy our products when you receive them!

All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.