vickyduboisdesign's Shop Policies
Welcome to Vicky Dubois Design store!
I want your buying experience to be as sample as possible, so I will always do my best to accommodate your need.
If you have any questions, don't be shy and please get in touch with me!
please take a moment to read through my policies.
Paypal is the best, if you don't already have a paypal account set up, go to: WWW.paypal.com,
It's really easy!
I do Canadian, USA and international shiping and I'm working with Purolator (UPS for international)
My shipping time for Canada and USA are approximately 7 to 10 business days, I'm based in Montreal so people around this area will receive ther order faster.
for internationnal shiping time may vary but allow 3 to 4 weeks.
please note that packages can be delayed by costoms, witch unfortunately is not in my control. this is a rare occasion but it can happen.
I always send a mail with the aproximate time for delivery!
If you need a super fast delivery, let me know and we will work something!
Refunds and Exchanges
Every item in my shop has been designed and made interely by myself and I can proudly say that all my creation are carefully and professionally made.
As all my creation are made to order I cannot offer a refund or exchange. I will make sure that on each garment you will have a full description and measurement so you'll be sure it fit. Check out the measurement carefully before you buy a creation so you will have a clear idea of what you will receive. If you have a request or something else, email me I'm sure we can work something
Additional Policies and FAQs
I will do my best to make your order in time and I hope you will be a proud owner of my creation!
Last Updated December 12, 2011