MimosaAtelier

Please read the SHIPPING POLICY under my profile!

869 Sales

MimosaAtelier

Please read the SHIPPING POLICY under my profile!

869 Sales On Etsy since 2007

5 out of 5 stars
(568)

Announcement   LAST stock / clearance sales for Swarovski Crystal Beads, over 50%OFF
• #5301 3 ~ 4 mm
• #5000 3 ~ 10 mm
other size and shape is comings soon :)

+ ANY ENQUIRY +
:: Click on "contact Atelier Mimosa" right below my location
:: You could also email mail [!at] ateliermimosa.com

Announcement

LAST stock / clearance sales for Swarovski Crystal Beads, over 50%OFF
• #5301 3 ~ 4 mm
• #5000 3 ~ 10 mm
other size and shape is comings soon :)

+ ANY ENQUIRY +
:: Click on "contact Atelier Mimosa" right below my location
:: You could also email mail [!at] ateliermimosa.com

Shirley Wong

Contact shop owner

Shirley Wong

Reviews

Average item review
5 out of 5 stars
(568)
Marylea Telfer

Marylea Telfer on Apr 5, 2017

5 out of 5 stars

Beautiful...cannot wait to try this pattern!

Marylea Telfer

Marylea Telfer on Apr 5, 2017

5 out of 5 stars

Beautiful...cannot wait to try this pattern!

Jenna

Jenna on Mar 8, 2017

5 out of 5 stars

this kit is super cute, less English than I thought, but I hope to be able to figure it out!

Jenna

Jenna on Mar 8, 2017

5 out of 5 stars

Such an excellent tutorial!!! I'm very very happy with it, and will start it soon.

jfortune23

jfortune23 on Jan 9, 2015

5 out of 5 stars

I just love these sparkly beads. Thank you!

jfortune23

jfortune23 on Jan 9, 2015

5 out of 5 stars

The beads are beautiful and the seller was fantastic. Thank you!

View all 568 reviews

Shop policies

Last updated on March 6, 2014
This is my atelier. I really believe that everyone should have access to something that truly delights them. I do what I do because I enjoy beading as a hobby, I want to make items that I can’t find anywhere else and make things that are beautiful to look at, yet functional and made to be lived with.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
All prices shown are in US$.

For International customers, I accept Paypal and credit card payments through Paypal (no you do not need to sign up with Paypal to pay).

Please finish the payment/transaction within 3-day. I will cancel the sale after this without any notice.

For Hong Kong local customers, I'm most happy to accept HSB/HSBC bank transfers in HK$ (at prevailing exchange rate) or COD. Just select "Other" at Etsy's checkout and contact me for local normal/registered postage or self-collection options. Also, I accept Paypal too.
Shipping
Afford ability, safety and conservation are more important to me than fancy packaging, so my pieces are carefully packed in clean recycled bubble wrap, tucked into a reusable ziplock bag and then into an eco-friendly bubble mailer. However, if you are giving a gift, do let me know and Gift wrapping is available on request!

Your order ships to the address provided to Etsy (please make absolutely sure to input the correct shipping address), and not your Paypal address. If there is a discrepancy, I usually check with you first.

Orders placed on Thursday, Friday, Saturdays or Sundays will be shipped on following Monday. Please allow 3-4 business days turn-around time between the time your order is paid through Paypal and the time your order is shipped. Also remember to NOT include weekends or holidays in calculating the estimated transit time for your shipment.

International shipping to most countries is a flat rate since our postal system groups all non-Asian countries (except Japan) into the same zone. If you live in Asia, please convo me for reduced rates!

I only ship via REGISTERED MAIL with HONG KONG Postal Service, which requires a signature upon delivery and costs a couple of dollars extra but I get a tracking number and some protection over the value of the package. Overall, it is still affordable and I would never try to make money off shipping because "hey, I'm a buyer too!".

Process and shipping time will depends on your location. It usually takes 10-21 days to your destinations. Online tracking information on the delivery status of registered mail/parcels sent overseas is available for selective countries. You can connect to the mail tracking website of the country.

I have checked with the post office and insurance to the US or Europe is unfortunately not available on all jewelery items. In the case of a high-value item, international courier (Speedpost) might be the next best choice, but it'll cost more. If interested, you can convo me for rates as they vary by weight and destination.

Once I hand over a package to the post office, I really have no control over it. Also, please note that all duties or import taxes are the buyer's responsibility. And should you not receive your purchases within 4 weeks or if any item reaches you damaged, please let me know asap.
Refunds and Exchanges
I will only sell and mail products that are fit for the beautiful you. If for some reason you find that your product is not satisfactory, do email me at mail [!at] ateliermimosa.com and we can work things out. I will gladly exchange it for something else. However, the product must be unused and in the same condition as when I sent it to you. The product has to reach me and be inspected before I will send your replacement.

If you would like a refund, the item must reach me in an unused and in the same condition as when I sent it out. Your refund will be the full amount LESS *SHIPPING* and *TRANSACTION FEES (CHARGED BY PAYPAL)*.

For "Make Your Own Pattern" series, refunds WILL NOT be give under any circumstances.
Additional policies and FAQs
+ PDF Pattern +
I will ship to the address on file with etsy, not Paypal. If this is a problem, leave me a message in the "note to seller" box.

+ CUSTOMIZATION +
Do pop me a convo if you would like something to be resized. I can't guarantee everything's resizeable, but I'll see how they can be modified on a case-by-case basis. I'll be glad to do it for you.

If you like anything that's been sold, let me know and I might be able to re-create something similar if I still have the materials.


+ Gift Certification/Coupons/Discount Codes +

At checkout, enter the code under “Message to Seller”. Wait for invoice before paying.