Announcement   Welcome to my shop , I'm always glad to you ! Embroidery is my life , my breath , my life's work..

Announcement

Last updated on Nov 28, 2018

Welcome to my shop , I'm always glad to you ! Embroidery is my life , my breath , my life's work..

viktoriya monyakova

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viktoriya monyakova

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Reviews

Average item review
5 out of 5 stars
(10)
See reviews that mention:
shipping 3 customer service 2
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About

Hello, my name is Victoria, I'm a designer, photographer and a businesswoman all rolled into one. I really love embroidery in all its manifestations: in pictures, clothes, in home design, jewellery and accessories. I totally love trying various techniques and mixing different materials. I also paint on stones, feathers and everything I see ... “Beauty will rescue the world!”- and I absolutely love participating in this rescue and sharing it with others!

Shop members

  • viktoriya monyakova

    Owner, Author, Designer

Shop policies

Last updated on June 12, 2017
Welcome to my shop , I'm always glad to you ! Embroidery is my life , my breath , my life's work...

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
sometimes mail is handled a little rougher than i would prefer. in this case, i will do everything possible to try and resolve the problem. depending on the item, and your time frame of needing the item, i will exchange your purchase, if you pay for shipping back to me . however, i will need proof of the damage immediately after receiving the package

if you decide you no longer want the item you ordered, i will be happy to refund the price of the item {excluding shipping} if you pay for shipping back to me.

if you decide you want to exchange the item you ordered for another color/style/size, simply convo me and send it back. i will invoice you for the second shipping cost and as soon as i receive payment and the original item, your new item will be sent.
Payment
I accept only PayPal.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page.
Shipping
If item is ready to ship I will send it within 3-5 bussines days after payment confirmation.I do not ship on Sundays.

I use the etsy mailing address, please make sure it is correct.

I will let you know when your package is on the way. I will also send you a tracking number of your package.
Additional policies and FAQs
Custom:
International packages will be marked as gifts and of low value, we are not responsible for any import duties.

Customer service:
- Positive feedback is given as soon as your feedback is received.
- We respond to our customers rapidly, so please contact us prior to leaving negative or neutral feedback so that we may have a chance to resolve any issues.