Announcement Have questions? Ask us, we are always pleased to hear from you.
Have questions? Ask us, we are always pleased to hear from you.
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Last updated on July 15, 2011
We want to welcome and thank you for visiting our Etsy store. We realize that even our best efforts may fail to fully explain each item so we welcome any and all of your questions and will try to make public any concerns and possible fixes when necessary. We also openly welcome any comments, questions, suggestions and even complaints. Our goal is to never stop improving and any form of feedback is often the best catalyst to making the most beneficial changes.
Accepted payment methods
We welcome payment via PayPal because we feel it is the most secure option for everyone and alleviates any headaches that could arise when dealing with checks and money orders. However, if this is not an option for you, please contact us so we can work out other arrangements.
Our products are sent via e-mail. However, if you require your creative designs via a purchased zip drive, we will will discuss with you a secure and insured way of sending you your products.
Refunds and Exchanges
We are confident in our products and are sure that you will be satisfied with your purchase. However, we do not offer a refund policy. If for any reason you have any issues or complaints, please let us know and we will always work with you to correct any and all matters to a satisfactory end.
Additional policies and FAQs
We are 2 sisters who are also best friends as well as perfectionists. We have dueling backgrounds where we each have degrees that are in the analytical field and are extremely creative pursuing further degrees in a creative field. We are always looking to expand our knowledge, our friendships and our experiences so we look forward to any comments, suggestions or chats from any and all.