Announcement We offer a gift wrapping service for all items purchased from our Etsy shop. For a small extra charge of EUR 1.00 per item we make sure your purchases are perfectly wrapped!
We offer a gift wrapping service for all items purchased from our Etsy shop. For a small extra charge of EUR 1.00 per item we make sure your purchases are perfectly wrapped!
SwingingLondon on Jul 24, 2016
Love this piece! Adds so much character to my office. Supersonic shipping. Thank you! : )
bluefemme65 on Jul 19, 2016
Very cool and original vintage piece. I love it!
ToddlerChaser on Jun 4, 2016
This is just as pictured. We love it. Anna shipped promptly. All perfect.
Thank you for shopping at VintagebyLisa!
My husband and I love vintage objects and see charm in things that are tattered, worn and faded. We like to think about the lives that items have led before they came to us. And we love the idea that you’ll provide a new home and a new chapter for them.
Around the web
If you are looking for a specific item we are happy to go on a hunt for you!
We'd love to talk to you. Please contact us with any questions or suggestions you may have.
Accepted payment methods
- Accepts Etsy gift cards
All payments are due within 5 business days of purchase. If within these 5 days we’ve not received your payment we will cancel your order.
You'll receive a confirmation of your order as soon as possible, usually on the same day.
When your package is shipped, you'll receive a shipping notice including a tracking code.
We ship within 3 to 5 business days after receipt of your order.
All purchases made on Friday and in the weekend will be handled on Monday.
Packaging and handling:
Your items are handled and packaged with great care. We try to package and ship items as “greenly” as possible with reused packaging materials—it helps the environment and also keeps costs down.
We ship out orders twice a week: on Tuesdays and Thursdays.
We ship to the address listed on your PayPal, your Etsy account or an address provided by you. If you've moved and haven't updated your address, please contact us.
We ship with PostNL, unless you prefer us to use another postal service. Please contact us before you order if you want us to use another postal or shipping service.
Within the Netherlands, we use PostNL basispakket, unless you choose you have your item sent as aangetekend pakket.
All items sold to locations outside of the Netherlands ship with track and trace, unless you choose to have them sent without track and trace. Shipping without track and trace is a cheaper option, but in our experience it is preferable to have a barcode to track a parcel.
Please contact us with your wishes.
For expensive items we strongly advise you to choose the option "registered mail" when you order. Items sent via registered mail are insured for a value of € 500.
Should you require an extra insurance on top of the insured value of 500 Euros of a parcel sent by registered mail, please contact us.
Taxes, charges, or fees:
Please note that buyers will be responsible for any customs taxes, charges, or fees for international shipping. We do not mark packages as gifts or misrepresent their value.
Refunds and Exchanges
Please keep in mind that vintage items have been around for decades, and often show signs of age. They are rarely perfect but that is often part of their character and charm. The condition of an item is shown in the pictures and will always be described as accurately as possible.
And please note that vintage electrical items may not meet current safety standards.
Concerns or issues:
Please contact us immediately with any concerns or shipping issues you may have.
We will work with you to resolve any issue. Your satisfaction and continued business is very important to us!
You have the right to cancel your order within 7 days after receipt of the goods. If you wish we can provide you with a cancellation form.
Returns and refunds:
You have the right to return an item within 7 days after receipt of the goods.
The purchase price will be refunded.
You will be refunded within 5 business days after we receive the return item.
Buyer pays shipping when returning items. Shipping costs are NON-refundable.
Items must be returned in the same condition they were in when they were shipped by us to the buyer.
Lost or damaged items:
If an item is lost or damaged in shipping we cannot be held responsible.
If an item sent via registered mail is lost or damaged during shipping you have to report this to us within 3 working days in order for us to make a claim on your behalf. Parcels sent via registered mail are insured for a value of maximum € 500.
Please note that we do not as a standard ship via registered mail. We only do so on the buyer's explicit request.
We ship to the address listed on your PayPal, your Etsy account or an address provided by you. If a package is undeliverable due to an inaccurate shipping address provided by the buyer or if a package is unclaimed by the buyer we cannot be held responsible.
Additional policies and FAQs
Business hours are from Monday to Friday 08.30 to 17:00 CET.
Emails or orders received outside of business hours will be processed the next day.
We’re sorry, we do not work weekends—that’s when we’re out treasure hunting!