vintageekho

Vintage home decor from Germany: Instagram @ekhovintage

770 Sales

vintageekho

Vintage home decor from Germany: Instagram @ekhovintage

770 Sales On Etsy since 2012

4.5 out of 5 stars
(192)
ekho vintage

Contact shop owner

ekho vintage

Reviews

All reviews are from verified purchases
Average item review
4.5 out of 5 stars
(192)
Nicholas Rogers

Nicholas Rogers on May 8, 2017

2 out of 5 stars

Item is nice, but I was overcharged on shipping until I posted a review. Seller charged 36 euro each to ship 2 posters (72 euro total), but sent them together for only 6 euros. After posting a complaint, the seller agreed to refund the difference and sent the money a week later. Seller called this a miscommunication.

ekho

ekho responded on May 30, 2017

Buyer bought two items on consecutive days and so our system did not deduct for combined shipping. Our oversight, but buyer is happy with items and we have since paid a full refund of overspend. Feedback rather malicious, as was left before any contact was made with us by buyer. As soon as we were made aware of the issue we refunded.

View all 192 reviews

Shop policies

Last updated on May 15, 2017
Ekho Vintage was started in 2011. We love finding vintage decor for the modern home. Thanks for stopping by.

Follow us on Instagram @ekhovintage

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept all major Credit Cards via Paypal, which allows for Debit and Credit Card payments without a Paypal account. Paypal is safe, secure and easy to use!

To pay with a Credit Card choose the Paypal option and then "continue without a Paypal account" link on the new Paypal page.

Please contact us if you are having any problems with the checkout process.
Shipping
WE SHIP WORLDWIDE! Contact us for a quick quote if your location is not listed.
All orders are sent within 5 business days.

Larger parcels are sent with a tracking number for insurance purposes, packages weighing less than 2kg do not have an allocated shipping number, this can be arranged for an additional cost, please contact us for details.

Expected transit times:

Europe: 2-4 weeks
USA/Canada: 4-6 weeks
Australia/NZ: 4-6 weeks
International: 4-8 weeks or longer

If you need something delivered sooner please contact us. We are not responsible for custom/duty fees or postal transit times.

We offer combined shipping on all of our items for a reduced shipping rate! Please ask for an updated shipping cost if you wish to purchase more than one item.
Refunds and Exchanges
Although we try to give as much detail as possible in our listings, please note that our items are vintage and therefore will carry the marks and scuffs of well-loved pieces. We do not give refunds or accept returns.

Please make sure to open and inspect your order when it arrives. If an order arrives damaged, please contact us within 48 hours with photographs and details of the damage. We may need additional photos and information to proceed with a claim.

If an item returns as an unclaimed package we are not responsible for any shipping fees and the item will be relisted unless the buyer asks for item to be reshipped at their own expense.
Additional policies and FAQs
Don't see your question here? Contact us at: vintageekho [!at] gmail.com