Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Vintage Meet Modern is not responsible for items lost in transit or delayed. If you experience an order that is delayed or lost in transit, please contact the shipping providers and reference the tracking number. We cannot offer refunds on items lost in transit or delayed.
Please note that international orders may be subject to customs or duties fees and are the responsibility of the buyer. Please allow time for international orders. I cannot and will not amend the value of an item on a customs form or declare as a gift. It is illegal. Please allow a reasonable amount of time for delivery on international orders, many times it depends on each individual countries postal system. We do our very best to track all orders, and look forward to talking you after you order is received either by convo or by way of positive feedback.
Orders returned due to failure to pay customs fees or taxes are refunded minus the original cost of shipping + a 20% restocking fee.
Insurance: All items are shipped insured through UPIC, the insurance provider that partners with the US Post office when we select shipping method on Etsy. Your item is insured for the value that you paid for it. If you item arrives broken or lost (not delivered after 30 days) Please work with me to fill out the proper affidavit to UPIC stating the reason for the insurance claim (example, broken, damaged, lost in the mail). I also submit the proof of invoice and payment. UPIC is very efficient in helping settle claim.
Additional policies and FAQs
If you are local to the Chicago area, we are happy to do personal shopping meet-ups, if you know someone who is looking to consign an estate or liquidate one please let us know, we will be happy to help you. We have 15 years experience in the personal shopping industry and have been working with Chicago clients of all ages, and styles for years.