All goods are final sale. However, I want you to be delighted with your purchase. If you're not, let me know and we’ll try to work something out. Shipping fees are non-refundable.

I take great care in packaging your purchase to ensure it arrives safely. However, I cannot be held responsible for items damaged, delayed or lost by postal services.

I only accept Paypal as method of payment at this time.

Please note that the purchaser is responsible for any customs/duties.

I do not accept payments by E-check. Thank you.

I package and ship your order via Canada Post within 48 hours of payment clearing (excluding weekends and holidays) and/or proof approval. Payment must be made in full and be cleared by PayPal prior to the item being shipped.

Paper Parade Co. ships using Regular Canada Post Air mail to Canada, the U.S.A. and Europe. Canada Post does not provide a tracking number for packages unless sent via Expresspost.

Shipping generally to the U.S.A. generally takes between 7-14 days but usually arrives sooner unless a peak period or due to unforeseen customs delay.
**Important: Shipping times to the U.S. can take as long as two-three weeks, although this is NOT the norm.

Shipping Internationally takes approximately 2 weeks but can take longer depending on its destination and time of year.

If you need your items faster, please check with me before ordering so I can investigate the lowest courier shipping rate for you.

Expresspost shipping to the USA (2-3 business days) costs $25.
Expresspost shipping within Canada (2-3 business days) costs $15
Expresspost shipping within Ontario (next business day) costs $10

Paper Parade Co. CANNOT be held responsible for items that are delayed, lost or damaged by mail/courier.

If your Etsy address and PayPal address differ, please let me know which address you would like your package sent to in the “message to seller” note during checkout. If you do not notify me and I cannot reach you within 24 hours after payment I will ship the item to the address registered with Etsy.

**PROOFS**
I am happy to offer complimentary custom text to be added to your order. However, please note that one (1) proof/revision are included with your order. Any additional revisions or proofs that you would like to make cost $5 per revision.