VintageVerses

We trust you’ll love our products! However, if you receive something from VintageVerses.etsy.com that does not please you, please e-mail us so that we can come to a amicable agreement. Because our products are printed material and /or digital files we do not offer refunds but will gladly work through any difficulty. If an order reaches you in poor condition, please contact me with photographs of the damage and I will make it good a.s.a.p. We want you to be well pleased with your purchase. Thank you!

We accept payment through Etsy. You may pay by debit or credit card, Etsy gift card, Apple Pay or PayPal.

United States postal money orders are also accepted if mailed within 2 days of placing your order. Please notify seller if you plan to pay this way. Your order will not be shipped until your USPS money order is received. Please be patient with the mail service. If you have waited more than two weeks from sending the money order, please contact me to see if there has been a delay. I will investigate. Thank you.

Payment must be made within 2 days of your purchase. If no payment or communication is received from the buyer, the order will be cancelled after 2 days. Payment must be made before item will be shipped.

We trust you'll love our products! However, if you should wish to cancel a purchase, any cancellation must be made within 2 hours after order is placed and according to Etsy policy prior to shipping.

Wholesale inquiries are welcomed. Please contact me for wholesale orders through Etsy or at VintageVerses [!at] hotmail.com, subject: "wholesale order."

All single prints are shipped through the United States Postal Service 1-3 day priority mail insured with delivery confirmation. Printed cards are shipped by USPS first class mail. Most items usually ship within 3-5 business days. Personalized and matted orders may take longer. Please regard the shipping information given for the items you order.

The prints and cards are shipped in rigid, padded or tube photo mailers to keep your order in excellent condition as it travels to you. If for some reason you should receive a damaged card or print, please e-mail me as soon as possible so that I can remedy the situation.

Priority or Overnight Postage: If by chance your print gets damaged in the mail please keep the shipping package and send me photographs of the damage. Any order that is sent by USPS priority or overnight will be replaced after filing a claim with the postal service. This has rarely happened but it needs to be dealt with this way for insurance purposes.

Shipping outside of the United States of America is shown in each individual listing. If I find that the country you are requesting shipment to does not accept this type of material, I will cancel your sale and refund you in full before shipment. Note: Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Delivery is guaranteed while in the U.S.A., however I am not held responsible if your product is withheld from you or is lost within the country shipped to. Usually, there is no problem.

Shipping policies may change at our discretion. Please read all policies before you purchase.

When you purchase a digital product, no physical item will be shipped. You will be able to download your product through Etsy shortly after payment is received.

After having saved the file, you may open it and print from it at your discretion and in keeping with our copyright policy which is stated in the listing.

Thank you!

CUSTOMIZING / PERSONALIZING

I love to make things especially for YOU!!! Please contact me if there is something special you would like or if you want to have a unique item made just for you.

Almost all of the items you find in VintageVerses.etsy.com can be personalized or customized to fit your needs. All items are sold with the options offered in the listings. If you see an item that you would like to customize with a special verse or a personal message, name, or to commemorate a special occasion or memorial, please contact me before you purchase. Add a special touch for a distinctive gift or on a piece of art for your own home. https://www.etsy.com/listing/270773809/make-a-memory-add-name-date-make-it?ga_search_query=personalize&ref=shop_items_search_1

If you would like to personalize any verse or hymn, the name and date are included in the personalized sample listings. If you would like other information added, the cost is normally $2.00 per additional line. Personalized orders are usually ready to ship in 1-2 weeks. For an expedited personalization, the wait time is reduced to 3-5 business days and an extra fee may be added.

Because personalizing makes a piece especially for you, it must be pre-paid in full before it will be printed or shipped. There is no refund on personalized pieces because they cannot be re-sold. You will receive a sample of your piece by e-mail so that you can review and approve before it is shipped. Once you approve it, it is yours and will be shipped pronto. There will be no refund made on personalized items.

If you find a photograph or special background in VintageVerses.etsy.com that you would like to add or change the verse on it, please contact me before purchasing. I will make that listing especially for you. If there are any additional charges for the changes, I will let you know ahead of time so that you can make an informed purchase. Thank you!

Note: When ordering a custom piece I want you to be happy! I know sometimes that requires making a sample and sometimes changing your individual piece and making a second sample. This is part of the custom order process. Please note, though, that it would be to your best interest to have in mind exactly what you want before you make that special request. In that regard, having to make a third or fourth sample and so on will cost me time and you money. Only a first and second sample are included in the quoted price for a custom project.

COPYRIGHT POLICY

These cards, photos, prints and printable downloads are my original design and/or artwork. All of our items are protected by copyright law. Digital downloads may be printed by the purchaser and used for personal use or incorporated into another printed craft project. They may not be resold or shared as a digital image and may not be reproduced in any manner for resale purpose without the express written permission of the copyright holder, Joy Books. Purchase of our product does not give the purchaser the right to just print it and sell it as it is seen. Please contact me to obtain permissions. Thank you.

If a product has limited permission granted in writing on its particular listing, be aware that this permission is granted for that listing only. This may vary from product to product. If permission is not granted in writing on the listing, know that it has not been granted for that item.

Many of the hymns I use are in the public domain. My copyright is on the design and display of the hymn. However, some of the hymns that I use, I have purchased limited license to design them with artwork surrounding them and print them. The key words here are limited and purchased license. These will give credit to the authors and companies who own the copyrights.

When asked to do a copyrighted piece, I will make you aware of the status of the copyright. I also give credit to those whose work I use that have granted me permission to use their photographs or artwork without purchase.

Thank you!