vintagewise

all things old & wonderful

United States 2209 Sales On Etsy since 2010

5 out of 5 stars (1034)

vintagewise

all things old & wonderful

United States | 2209 Sales

Shop owner

Contact

Maya

Contact shop owner

Maya

Reviews

Average item review
5 out of 5 stars
(1034)
See reviews that mention:
quality 118 shipping 311 customer service 231

About vintagewise

Sales 2,209
On Etsy since 2010

I somehow fell into this. I had no idea I would fall in love so quickly or so completely, but here I am, two decades since my first venture into vintage, and I still love every bit of it.

Oddly enough, history wasn't my favorite subject -- so dull having to memorize what war happened when, following a curriculum someone else deemed important. Now, I can't get enough of it. I love the parts I get to play...detective, scientist, explorer/adventurer, curator, appreciator, & preservationist. Each little object I find sends me down a rabbit hole through time, scouring antiquarian archives for clues & examining each piece with microscopic intensity until its secrets are revealed. Maybe I'm just the nose-in-a-book nerd I've always been, but I think this is great fun:)

There is so much beauty in the world. We come from a rich history of incredible artisans and talented craftspeople. I love finding these forgotten parts of history, the pieces worth preserving. And I love each and every one of you for giving me this grand adventure. Because I can seek & discover to my heart's content, send these little treasures off to their loving new homes, and then begin the adventure all over again. So thank you, from the bottom of my vintage-loving heart <3

Shop members

  • Maya

    Owner

    collector of antique jewelry, old stories & the objects that hold them ~

Shop policies

Last updated on August 8, 2019
Thank you for visiting Vintagewise ♥

I'm Maya, the finder, photographer, researcher, shipping engineer, etc...whatever you need here, I'm your go-to gal. It's never a dull moment, and I enjoy all of it, from finding great vintage to making sure you get your item quickly and nicely wrapped. I believe kindness is the best policy, and I never forget for a moment that without happy customers I wouldn't love what I do or be able to do what I love.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I hope you'll love your Vintagewise purchase, but just in case, if something doesn't fit, if it's the wrong color -- whatever the reason, I'm happy to accept returns as long as the item is mailed back in the original, unused condition within one week of receipt (for buyers in the EU, please contact me within 14 days of receipt if you wish to return your item). Shipping costs aren't refundable unless I've made a mistake in the listing, and if that ever happens, I'll reimburse you for the shipping plus the full purchase price as soon as I've received the item.

Due to the delicate nature of antique jewelry, all fine jewelry returns must be sent back fully insured and securely wrapped, and if there are any security tags attached, they must be intact in order to receive a full refund. If the security tag has been removed or tampered with, a 25% restocking fee may be charged. Aside from this, I don't charge any restocking fees.
Shipping
All orders ship within one business day, and insurance is included in the shipping cost. At check-out, you'll have the option of choosing your preferred shipping method and delivery speed, and the tracking number for your package will automatically be emailed to you after your order has shipped.

For international buyers, it's important to know your local government may charge additional taxes or fees on your purchase. These are not charged by Vintagewise or included in the purchase price, so before you purchase, please be aware that any taxes, Customs charges, duties, and/or collection fees, if any, are the responsibilty of the buyer.

I carefully and lovingly pack each item, and so far they've all arrived safe and sound, but just in case, all items are insured for the full purchase price including shipping. If by chance your item arrives damaged, please notify me within three days of receipt, and please be sure to save all of the packaging, including the shipping box and packing materials. Photographs of the damage and packaging materials will be required in order to file the insurance claim.
Privacy
ETSY is an online marketplace, made up of over 1 million individual shops. Information you provide to Etsy for transaction purposes is governed and stored by Etsy. As a seller on Etsy, I am bound to and abide by their Policies. If you have questions relating to the way Etsy uses your information, please refer to the ETSY PRIVACY POLICY here: -

www.etsy.com/legal/privacy


:: INFORMATION I COLLECT ::

As an Etsy shop owner, my privacy policy is very simple: I only use your personal information to fulfill your order, to answer any questions you may have, and to comply with legal obligations (e.g. for tax accounting purposes).

I personally do not collect data on my customers, but when you contact me through Etsy's messaging system, I receive your username and email address, and when you purchase something from my shop, Etsy provides me with a record of your transaction which includes your username, email address, payment method, and mailing address (and sometimes a phone number, if you've given one to Etsy). Like all sellers on Etsy, I do not have access to your credit card number or payment account details as this information is securely processed by Paypal or Etsy Payments, depending on the payment method you choose.


:: WHY I NEED YOUR INFORMATION and HOW I USE IT ::

Of course, without your name and address, I can't mail your item to you, so it's important I have access to some personal information. Please know though that outside of legal or tax obligations, I never use your personal information for any reason other than fulfilling your order or answering any questions you may have. I don't keep a mailing list. I never send marketing emails, spam, or unsolicited messages. I respect your privacy, just as I would want mine respected also.

Etsy will sometimes send emails featuring shops and listings you've previously browsed -- I personally do not have control over these emails because they are sent by Etsy, but if you've looked around my shop before or browsed similar items, it's possible my Etsy shop may be included in some of these emails. I don't send these to you -- I never solicit my customers, and I never know when, where, or to whom they are sent because that is managed by Etsy's database. It may be helpful to know that you can always opt out of receiving these emails or choose specifically which type you would like to receive by clicking on the "You" icon located in the upper right corner at the top of this page. From there, click on "Account Settings" and then the "emails" tab to update your preference.


:: INFORMATION SHARING and DISCLOSURE ::

When I mail your item, I share your name and address with the US Postal Service or shipping company, and when I purchase postal insurance for your item, I share your name, address, and pertinent order information with a third party insurance company {Shipsaver}. Unless it is required by law, aside from this I do not share, sell, rent, or otherwise disclose any personal information to any third party.


:: DATA RETENTION ::

For tax accounting purposes, I am legally required to keep a record of all sale transactions for a period of seven years. Other than this, I do not keep any customer records or personal data. Etsy maintains a database for each shop which includes a history of all transactions and customer correspondence, and while I do not personally retain or manage this database, I am able to access the specific data for my shop through Etsy as long as my Etsy shop remains open.


:: YOUR RIGHTS ::

As a consumer, you have the right to access and receive a record of any personal information I have for you. You may contact me through the information provided below, and upon request, I will be happy to send you a screenshot or printed copy of any transactions you've had with my shop. You also have the right to request that your personal data be changed, revised, removed, or restricted from use, but please note this must be requested directly through Etsy because sellers do not have the ability to change the personal information maintained in Etsy's database. You may contact Etsy at Etsy.com/help, and if you wish to raise a concern about Etsy's or my use of your personal information, you have the right to do so with your local data protection authority.


:: HOW TO CONTACT ME ::

For the purpose of compliance with the GDPR / EU data protection law, I, Maya Lowder, am the data controller for my shop, and I will only use your personal information as detailed above. If you have any questions or concerns regarding this privacy policy or for any other Etsy-related inquiry, you may contact me at any time through Etsy's Message System or by emailing me at: vintagewise |!at| gmail.com.

More information

Last updated on Oct 24, 2019
Frequently asked questions
Do you accept returns?

Of course! I would never want you to keep something that wasn't right for you, so I accept returns for any reason as long as the item is mailed back in the original, unused condition within one week of receipt (buyers in the EU: please contact me within 14 days of receipt if you wish to return your item).

Shipping costs aren't refundable unless I've made a mistake in the listing, and if that ever happens, I'll reimburse you for the shipping cost plus the full purchase price as soon as I've received the item.

For more details, please visit the "View Shop Policies" link shown above.

Can you reserve an item for me, or do you offer layaway / payment plans?

I'm happy to reserve items up to one week, and I also offer layaway if more time is needed.

10% down reserves the item, and for the remaining balance, you may choose weekly, bi-monthly, or monthly payments split over a 1, 2, 3, or 4 month period, whichever works best for you.

I know sometimes unexpected expenses may arise, so I allow one grace period/deferred payment per layaway term; otherwise, payments must be made in a timely manner. If a customer defaults on more than two payments, the layaway will be canceled and the down payment forfeited. Layaway items are only returnable for store credit.

Out of fairness to all buyers, please note I can no longer reserve items for longer than one week without a deposit.

Can you mark this as a gift on the customs form, or put in a lower value?

As much as I would like to keep your fees as low as possible, I can't lie on the customs form because this is illegal and would also void the insurance.

There isn't even an option to mark something as a gift because this part is pre-filled on Etsy's shipping labels -- and it's not something sellers can change -- so whenever I send something overseas, it's automatically marked as merchandise on the customs form.

On the bright side, some countries don't charge customs fees on antique and used/vintage items. The rules vary from country to country, so please check with your local customs department to see what they may be.

When will my purchase arrive?

I ship within one business day of payment, so if you're in the US, you'll have it within a week (for First Class packages), 2 -3 days (for Priority Mail), or 1-2 weeks for Media Mail and Parcel Post. You get to choose the shipping option you prefer. Expedited overnight/ Express mail is also available upon request, and I can often ship the same day.

Overseas buyers can expect their order to arrive within 2-3 weeks for First Class or within 6 to 10 business days for Priority Mail, sometimes sooner or later depending on how quickly it gets through Customs.

Insurance is always included, and the tracking number is automatically emailed to you so you can keep an eye on it. Purchases over $500 will require a signature upon delivery.

What if my item arrives damaged, or what if it's lost?

No worries...I'm here to help! And gladly, I've always had good luck with the post office so this has never been issue.

I carefully and lovingly pack each item, and so far they've all arrived safe and sound, but just in case, your purchase is always insured against loss or damage for the full amount including shipping. If by chance your item arrives damaged, please notify me within three days of receipt, and please be sure to save all of the packaging, including the shipping box and packing materials. I will file the insurance claim for you, and I'll need photographs of the damage and packing materials in order to file the claim.

How do you package your items?

Carefully and thoughtfully, wrapping them so they'll arrive intact while also minimizing the environmental impact.

I reuse shipping boxes & packing supplies but only if they're clean and sturdy. I keep all plastic use to a minimum, using only recycled tape (made from 50-65% recycled plastic) and clean reused bubble wrap if necessary. All of the new shipping boxes, tissue paper, and kraft paper I use are made from post-consumer recycled content and can be recycled again.

And I especially love how Etsy offers 100% offset carbon-neutral shipping, another reason to feel good about shopping here:)

Size / resizing details

Detailed measurements are included in every listing to hopefully help you figure out if something will work for you prior to purchase, but just in case, I'm also happy to accept returns if something isn't a perfect fit for you. Please visit the "view shop policies" link above for further details on my return policy.

For jewelry, I can advise you on whether or not a ring can be resized, but I'm not a jeweler so I'm not personally able to do the resizing for you. Depending on the item, I may be able to offer a small discount towards the cost of resizing, so please don't hesitate to ask:)

Care instructions

If you're unsure how to give your purchase proper care, just ask! I've spent more than 20 years researching, wearing, enjoying, & selling antique and vintage items with a special focus on antique jewelry and vintage fashion, and I'm always happy to offer advice ♡

Antique jewelry often requires special care and should never be worn while swimming, showering, washing dishes, etc. Please take the time to learn about your special piece and insure it if needed. My insurance only covers up to the point of delivery, so please note I cannot be liable for any damage that may happen after you get your item. The good news is these pieces were made to last. They've already survived 100 years or more and can last another lifetime with care ♡

Gift wrapping and packaging

Complimentary gift wrap is available upon request ♡

Please just let me know the occasion and if you have any special requests regarding the color of the ribbon or gift wrap, what you'd like written on the gift tag, etc.

All jewelry comes with a free gift box for safe-keeping or giving as a gift.