vintagewise

I would never want you to keep something that wasn't right for you, so I accept returns for any reason as long as the item is mailed back in the original, unused condition within one week of receipt (buyers in the EU: please contact me within 14 days of receipt if you wish to return your item).

Shipping costs aren't refundable unless I've made a mistake in the listing, and if that ever happens, I'll reimburse you for the shipping cost plus the full purchase price as soon as I've received the item.

For more details, please visit the "View Shop Policies" link shown above.

Yes, I'm happy to reserve items up to one week, and I also offer layaway if more time is needed.

10% down reserves the item, and for the remaining balance, you may choose weekly, bi-monthly, or monthly payments split over a 1, 2, 3, or 4 month period, whichever works best for you.

I know sometimes unexpected expenses may arise, so I allow one grace period/deferred payment per layaway term; otherwise, payments must be made in a timely manner. If a customer defaults on more than two payments, the layaway will be canceled and the down payment forfeited. Layaway items are only returnable for store credit.

Out of fairness to all buyers, please note I can no longer reserve items for longer than one week without a deposit.

I'm sorry, as much as I would like to keep your fees as low as possible, I can't lie on the customs form. Not only is this illegal, it would also void the shipping insurance.

Plus, there isn't even an option to mark something as a gift because this part is pre-filled on Etsy's shipping labels -- and it's not something sellers can change -- so whenever I send something overseas, it's automatically marked as merchandise on the customs form.

On the bright side, some countries don't charge customs fees on antique and used/vintage items. The rules vary from country to country, so please check with your local customs department to see what they may be.

I ship within one business day of payment, so if you're in the US, you'll have it within a week (for First Class packages), 2 -3 days (for Priority Mail), or 1-2 weeks for Media Mail and Parcel Post. You get to choose the shipping option you prefer. Expedited overnight/ Express mail is also available upon request, and I can often ship the same day.

Overseas buyers can expect their order to arrive within 2-3 weeks for First Class or within 6 to 10 business days for Priority Mail, sometimes sooner or later depending on how quickly it gets through Customs.

Insurance is always included, and the tracking number is automatically emailed to you so you can keep an eye on it. Purchases over $500 will require a signature upon delivery.

No worries...I'm here to help! And gladly, I've always had good luck with the post office so this has never been issue.

I carefully and lovingly pack each item, and so far they've all arrived safe and sound, but just in case, your purchase is always insured against loss or damage for the full amount including shipping. If by chance your item arrives damaged, please notify me within three days of receipt, and please be sure to save all of the packaging, including the shipping box and packing materials. I will file the insurance claim for you, and I'll need photographs of the damage and packing materials in order to file the claim.

Carefully and thoughtfully, wrapping them so they'll arrive intact while also minimizing the environmental impact.

I reuse shipping boxes & packing supplies but only if they're clean and sturdy. I keep all plastic use to a minimum, using only recycled tape (made from 50-65% recycled plastic) and clean reused bubble wrap if necessary. All of the new shipping boxes, tissue paper, and kraft paper I use are made from post-consumer recycled content and can be recycled again.

And I especially love how Etsy offers 100% offset carbon-neutral shipping, another reason to feel good about shopping here:)

Detailed measurements are included in every listing to hopefully help you figure out if something will work for you prior to purchase, but just in case, I'm also happy to accept returns if something isn't a perfect fit for you. Please visit the "view shop policies" link above for further details on my return policy.

For jewelry, I can advise you on whether or not a ring can be resized, but I'm not a jeweler so I'm not personally able to do the resizing for you. Depending on the item, I may be able to offer a small discount towards the cost of resizing, so please don't hesitate to ask:)

If you're unsure how to give your purchase proper care, just ask! I've spent more than 20 years researching, wearing, enjoying, & selling antique and vintage items with a special focus on antique jewelry and vintage fashion, and I'm always happy to offer advice ♡

Antique jewelry often requires special care and should never be worn while swimming, showering, washing dishes, etc. Please take the time to learn about your special piece and insure it if needed. My insurance only covers up to the point of delivery, so please note I cannot be liable for any damage that may happen after you get your item. The good news is these pieces were made to last. They've already survived 100 years or more and can last another lifetime with care ♡

Complimentary gift wrap is available upon request ♡

Please just let me know the occasion and if you have any special requests regarding the color of the ribbon or gift wrap, what you'd like written on the gift tag, etc.

Unless noted otherwise, the jewelry boxes and other display items in the listing photos are not included, but I am happy to include a free gift box upon request with any jewelry purchase.