Vintagiality

I want you to be happy with your purchase, and do my best to supply you with all of the information you need to make your buying decision with great confidence: complete measurements, accurate and thorough descriptions, including any flaws and photos of any flaws. Please remember that all the items I sell are vintage and have had a prior life unless specifically labeled as NOS/ NWT (new old stock/ new with tags). Many would have minor imperfections and are part of the charm of buying vintage.

Returns would only be accepted if I missed more than a minor flaw in the description and/ or photos of the item.

Please contact me with any question you have BEFORE purchasing, and use the measurements in inches I provide and compare to a similar garment that fits you well. I'm more than happy to provide extra measurements, photos or assistance with fit.
***I DO NOT accept returns for improper fit.***

If you are dissatisfied with your purchase for any reason, please contact me within 3 days of receipt. Customer satisfaction is of the utmost importance and I am always eager to answer any question or concerns.

If an arrangement has been made to return an item, it must be returned to me in the same original condition as it was when I shipped it out. Please note that I do not accept returns on wedding, prom/ party dresses and other "one-time-wear" items. I also do not accept returns on new old stock/ new with tag items (NOS/NWT) if you remove any of the tags.

REFUNDS: The maximum refund shall be the purchase price less the cost of shipping. For all items purchased with free shipping, I will net out my shipping cost from the refund. You can see the shipping cost on the postage label. I will not refund charges for shipping to you and the shipping cost of returning the item back to me.

I accept Etsy Payments, PayPal as well as all major credit cards. Additionally, I accept Etsy gift cards.

I kindly request payment immediately upon purchase unless prior arrangements have been made. I do offer a number of layaway plans (see details below). Should you have any problems with the payment process, please contact me and I will do the best I can to accommodate you.

I do reserve items upon request for UP TO two weeks for free. Please contact me to arrange specifics. I will hold the item until the agreed upon date only. If you need the item reserved for a longer period, please contact me about options. A 30% minimum down payment would be required in all cases to reserve items for more than two weeks.

Layaway plans are a way to pay for purchases in installments as a service to our customers. Etsy offers a wonderful service through Klarna to pay over time which is available in the US, Australia, Spain and the UK and allows you to get the item without waiting.

If you are not one of the countries where Klarna is available and you have found an item in the shop of $150 or more but need a little extra time to pay for it, please message me for a custom layaway plan that will reserve the item in your name.

Your payment plan will include the following terms:

✔Down payment: 30% of item price OR first payment, whichever is LARGER
✔Up to 60-days maximum payment term (90-day plans available for items over $300)
✔Weekly or monthly payment schedule

The item will be reserved in your name after the down payment has been made. It will be shipped after the final payment is made in full (including any associated shipping). If the customer fails to make payments on time or cancels the layaway plan, the merchandise is returned to the shop’s inventory and the customer forfeits ALL payments made to date. NO REFUNDS provided.

Plans will be automatically canceled after a 7-day grace period of missing your payment due date and all payments made until that point will be NON-refundable.

I make every effort to ensure that your purchase arrives safely and promptly. I will ship most items within one business day using the selected shipping method at the time of purchase or better. Most items are shipped USPS Priority Mail when mailed domestically in the US unless the expedited shipping option is selected. All items shipped within the US will be sent with tracking. Most international items are shipped USPS First Class International unless another service is selected during purchase. I provide a tracking number for international packages as well but please note that information is rarely updated once the items leaves the US. I am happy to combine shipping on items that can be safely shipped together.

International buyers, I do ship overseas but some exceptions apply***

International customers please note that I am not familiar with other countries customs requirements and will not be responsible for any duty charges or taxes you might incur. You, the purchaser, are responsible for any duties, tariffs, VAT or other taxes which may apply to purchases in your country. Vintagiality is NOT registered to collect VAT/GST in any country, so when you see Etsy's "VAT/GST included where applicable" statement under the price, please bear in mind it is NOT applicable to purchases in this shop and your country's normal VAT/GST procedures will apply. Please make yourself aware of these before purchasing. If they do apply, it is Etsy's policy to charge for VAT/GST. That charge will appear as a tax in addition to the purchase price and shipping.

Let me know if you would like a packaging slip included in your package. Please note that I will NOT falsify customs forms under ANY circumstances. That includes marking the item as a "gift" or under declaring its value which is the purchase price.

***I do NOT ship to Afghanistan, Angola, Bolivia, Brazil, Burma, Congo, Cuba, Iran, Iraq, Ivory Coast (Cote d'Ivoire), Liberia, Mexico, Nigeria, North Korea, Paraguay, Russia, Sierra Leone, Somalia, South Africa, Sudan, Syria, Venezuela as my shipping insurance company does not want to provide insurance for these countries. I am sorry for the inconvenience this may cause.

Due to the unique nature of vintage items, there might be the occasional slight or trivial imperfection. Although I take great care of the used items once they reach me, please understand that they have had a previous life. Anything out of the ordinary will be accurately indicated in the item description but as I am also human, I may miss a small imperfection. Due to various storage environments, some items may benefit from laundering or dry cleaning prior to use.

If you like a piece of vintage clothing but you need it altered to fit, I am more than happy to provide you a quote for a custom alteration.

Are you looking for a hard to find vintage item? Let me know and I just might have it in my inventory and not listed yet or may be able to find it for you. Send me a message to inquire.

PRIVACY POLICY:

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me),
such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a clothing alteration, for example), if you contact me directly.


Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
-As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to
provide customer support;
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies like the US Postal service, or shipping insurance companies like ShipSaver. I will share your personal information with these third parties, but only to the extent necessary to perform these services i.e. your name, postal address, and if necessary, purchased items details in case a claim needs to be filed (ex. if an item is lost or damaged during transit).
- Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.


Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 5 years.


Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii)
receiving marketing messages from me after providing your express consent to receive them. In such cases, I will
delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me:

For purposes of EU data protection law, I, Victoria Lazarova, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy’s conversation system.