Vintette - vintage. pretty. retro. fun. sweet. lovely.

Brisbane, Australia

Vintette is taking a short break

Jess Van Den

Contact shop owner

Jess Van Den


No reviews in the last year
See reviews that mention:
Quality 4 Shipping 10 Customer service 11

Shop policies

Last updated on February 3, 2011
Who's the girl behind the shop?

My name is Jess, and I love vintage dresses, honey-sweet tea, my cat, my husband, blogging, crafting, and living a creative life. I work full-time on my creative businesses, which include Vintette, Epheriell ( - I have been selling there for years now, please check it to see my feedback history) and my zine, *bespoke* (

Find out all about me and my doings over here:

♥ Blog -

Keep up with the newest designs and special deals over here:

♥ Vintette on Facebook -

~~Australians, you can pay in AUD via Direct Debit. Just contact me for my bank details.

Need help completing your order? Please read this -

*Please Note* - orders will be shipped to your Etsy address - please ensure it is up to date :)

**Most items in store are custom-made to order for you. Please allow up to 2 working days from order to shipping. If you need a faster turn-around time, please convo me and I'll do my best to do so. Thank you!**

Accepted payment methods

Returns and exchanges
I offer a 10 day full refund for return policy. If you are unhappy with your purchase for any reason, please contact me within 10 days of receiving it.

I want you to be happy with your order, and I will do whatever I can to work with you to sort out any issues!

Return the item in original condition, and I will refund the full price on receiving it back.
I cannot accept responsibility for repaying postage and handling charges.
Payment is accepted through PayPal. If you don't have an account, you can still pay using a debit or credit card!

I also accept payment through direct debit from Australian customers. Please let me know that this is the method you would prefer during checkout, and I will send you an invoice in AUD, and my banking details.

If your payment will be delayed for any reason, please get in touch!

If I don't receive payment and don't hear from you within four days, I will relist the item and cancel the sale.
Items will be shipped within 2 business days of receipt of payment.

Items are shipped in a bubble mailer envelope. Each item is housed in a card holder, and gift-wrapped. This flat-packing method saves considerable shipping costs.

International Customers Please Note - I am shipping from Australia. Packages to the rest of the world may take up to 2-3 weeks to arrive - though packages to the US usually arrive within the week.

If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation!

However, I cannot accept responsibility for any customs issues or refusals. If you are concerned about your country's customs laws, please investigate before purchase. If a package comes back to me from customs in the original condition, I will of course refund your money.
Additional policies and FAQs
Please keep in mind that all items in this shop are completely handmade, and therefore some small imperfections may be present.

Hopefully, you will, as I do, see any small imperfection as part of what makes a personally hand-made item unique. After all, we are, none of us, perfect!