violetvillevintage

Violetville

Los Angeles, California · 711 Sales

violetvillevintage

Violetville

Los Angeles, California 711 Sales On Etsy since 2008

5 out of 5 stars
(342)

Announcement   Violetville Vintage specializes in high-quality vintage designer and couture clothing from 1930s-1990s. We curate with an eye towards exceptional fit, fabric, and construction.

We ship worldwide within 24 hours of your order Monday-Friday!

Announcement

Last updated on May 10, 2016

Violetville Vintage specializes in high-quality vintage designer and couture clothing from 1930s-1990s. We curate with an eye towards exceptional fit, fabric, and construction.

We ship worldwide within 24 hours of your order Monday-Friday!

Tina Poppy

Contact shop owner

Tina Poppy

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Shop policies

Last updated on May 16, 2016
We sell quality merchandise and properly clean and repair almost all our items before shipping them to you. If you have any questions, concerns, or special requests, we welcome you to contact us. Our regular business hours are Monday - Friday 9:30AM - 5:30PM, CST. Emails sent over the weekend will be returned on Monday.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
Payment is accepted through Visa, MasterCard, Money Order, or Paypal. Payments must made be in US funds and *must* arrive within 7 days of your order. All orders and requests for purchases are subject to price and availability confirmation by Violeville Vintage and VioletvilleVintage.com. All prices are listed and charged in US dollars. The exact exchange rate that you pay is determined by the bank that issued your credit card or by Paypal, depending on how you pay. Credit card payments can be made over the phone or via email (contact us first to set that up).
Shipping
Except in rare circumstances, items paid for within regular business hours are shipped within 24 hours of payment. Domestically, we ship via USPS Priority Mail with delivery confirmation. Domestic orders valued at $250 and above require insurance or signature confirmation. Internationally, we ship via USPS First Class International Mail and also offer Priority and Express Mail. International packages may require insurance. We want you to receive your items quickly, and we offer a variety of shipping service speeds to accommodate your needs. We cannot guarantee arrival dates due to USPS conditions that are out of our control. Please be assured that we always do our best to provide you the best value in shipping.

International Customers: Please note that customs charges or any other import duties are levied by your local country. Violetville Vintage is not responsible for these charges. Please check with your country's customs office to assess these costs prior to purchasing. We ship worldwide.

We combine shipping whenever possible. Typically, domestic shipments are $2 per additional dress and $5 per additional heavier item. International combined shipping prices vary due to weight restrictions, but please be assured that we always do our best to get you the best value in shipping.
Refunds and Exchanges
We love vintage clothing, and we want you to be happy with each order you place with us! Due to the nature of vintage clothing as one-of-a-kind and previously worn, returns are not accepted. Because we take great care to provide accurate laid-flat measurements on each garment, we do not accept returns due to poor fit. Each item is inspected thoroughly by 2-3 people, and any flaws that affect wearability are detailed in the "Condition" report of each item's description. We may on occasion miss a small issue, but it is more likely that you will be pleasantly surprised with the condition of most garments. We grade condition in thorough detail. Please see our Size and Condition page to learn more about vintage clothing.

In the rare case that we have grossly misrepresented an item, we will issue a store credit for the full purchase price of the item. In such cases, items must be pre-approved by Violetville Vintage and postmarked within three (3) days of the item's delivery date and must be shipped via traceable and insured mail. We reserve the right to deny items shipped after this date. Poor fit, small condition issues, and slight color variations do not qualify as gross misrepresentation. Decisions regarding exchanges for store credit are subject to the approval of Violetville Vintage.
Additional policies and FAQs
A note about sizing: Our size recommendations are just that - recommendations. Please refer to the measurements provided to determine best fit. You may find it helpful to take your own laid-flat measurements. To do this, take a garment that fits you well, and lay it on a flat surface. Holding the garment taut but not overly stretched, measure from seam to seam or side to side for bust (armpit to armpit), waist (skinniest part), and hips (widest part, usually located 9-10" below the waistline). Compare these measurements to those provided in the listings. Over time, you may find that comparing your laid-flat measurements to those provided in listings online will prove a more accurate determination of fit than modern-day "sizes", since sizes tend to vary from store to store. If you have any questions regarding fit, please email us during the listing.

Please note that color appears differently on every monitor and to every eye. If you require a particular shade or color, please email us with questions or requirements prior to purchase, as returns will not be granted for slight color variations.