vital

Bright modern bicycle housewares and clothing

Rhinelander, Wisconsin · 25112 Sales

vital

Bright modern bicycle housewares and clothing

Rhinelander, Wisconsin 25112 Sales On Etsy since 2007

5 out of 5 stars
(6386)

Announcement   FREE domestic shipping on orders over $45! Use code HIGHFIVE at checkout.

Please send a convo or call us at (303) 433-1765 if you have shipping questions!

Sign up for our email list at
http://eepurl.com/e9us
We send out info about special events, sales and limited edition items... (but not too often!)

Check out our instagram
@vitalindustries

and facebook
http://www.facebook.com/vitalindustries

Keep it Vital!

Brett + Crystal
Vital Industries

***International Customers*** Please read shipping profile before placing order.
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But it is nothing if not Vital.

Announcement

Last updated on Jun 19, 2018

FREE domestic shipping on orders over $45! Use code HIGHFIVE at checkout.

Please send a convo or call us at (303) 433-1765 if you have shipping questions!

Sign up for our email list at
http://eepurl.com/e9us
We send out info about special events, sales and limited edition items... (but not too often!)

Check out our instagram
@vitalindustries

and facebook
http://www.facebook.com/vitalindustries

Keep it Vital!

Brett + Crystal
Vital Industries

***International Customers*** Please read shipping profile before placing order.
____________________________________________________________________
But it is nothing if not Vital.

Brett and Crystal

Contact shop owner

Brett and Crystal

View all 276 items

Reviews

Average item review
5 out of 5 stars
(6386)
View all 6386 reviews

About

But it is nothing if not Vital.

Vital Industries is just one incarnation of our creative entrepreneurial spirits. The core of Vital is Crystal and Brett. Above everything else we are makers. Vital Industries was founded in 2006 as a distillation of our joint creative energies. It has since grown to a full time endeavor for us both. Our amazing customers have made this possible. Vital is partnership and we couldn’t imagine not working together. Having a creative partner is awesome; someone to bounce ideas off of and help out when work is overwhelming.

We are process driven, and thrive on learning new techniques and art forms. Screen-printing, fashion design, crocheting, quilting, candle making, embroidery, painting, dyeing, and photography have all shown up in our work. The learning process involved with new techniques is a huge draw. There are just so many get things out there and we want to learn how to make them all, or we just have short attention spans. Perhaps it is both. Craft is our community, and making is our life.

Shop members

  • Brett

    Owner, Maker

    screen printer, idea generater, photographer, corresponder, list maker, wholesale coordinator, supply orderer, rallier of the troops, and, most importantly, husband and father

  • Crystal

    Owner, Maker

    mother, wife, sharer of knowledge, keeper of the books, tax filer, giver of opinions, screen printer, shipper, sometime graphic designer and webmaster, studio tidier

  • Marieke

    Studio Toddler

    Delightful Distraction

  • Tina

    Warehouse Manager, Customer Service, Smooth Operator

    Tina also heads up Vital's "Yanni Tuesdays"

Production partners

  • Screenprinter

    United States

    Our studio in Denver has full glassware and textile printing capability. However, to manage our production needs we have partnered with another print facility to produce a few of our glassware designs to our high standards. We still keep it Vital!

  • Porcelain Manufacturer

    Poland

    We have partnered with one of the best porcelain producers in the EU to expand our signature line. The new porcelain line is produced to meet our high standards on design and safety.

Shop policies

Last updated on June 19, 2018
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01 The Product

Tshirts: All apparel is printed by hand in our studio. To that end, all items will have unique characteristics. Images may not be an exact replica of the items received, but instead should be taken to represent the form, shape, style, and quality the customer can expect.

Glassware: Much of our glassware is printed by hand in our studio. We have also partnered with another outside facility to screen print a portion of our glasses. It's still the same high quality glassware and printing process. We inspect every piece, and continue to ship all orders from our studio.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
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01 Returns and Exchanges.

If you are unhappy with your product, please contact us. We will provide a refund or exchange (domestic only) for unused items in original condition, less shipping charges. Credits or replacement items will not be sent until we receive the item to be returned. We need to be notified of returns or exchanges before you return the item and need to receive items within 30 days of original payment.

Returns and exchanges on custom orders is determined on a case by case basis at the sole discretion of Vital Industries. Once design proofs have been generated, if a custom item is cancelled, a cancellation fee of the full item cost or $150 (whichever is lower) will apply. An individual cancellation fee applies for each custom product or artwork.

Refunds are made to the original form of payment, and processing times vary.

OOPS! items, and any items described as "final sale", are not eligible for return or exchange, so please ask any questions you may have before purchasing.

Damages, domestic shipping: If your stock glassware is lost or broken in shipping, we will happily send a replacement item. Damaged or lost custom printed items will be replaced or refunded at our discretion.

Damages, international shipping: We do not offer refunds or replacements for damaged items or lost international packages unless you purchase additional shipping insurance at the time of ordering.
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Payment
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01 Payment.

We accept either Etsy's direct checkout or PayPal. However, we can accommodate special payment request if arranged prior to placing your order.
Please note: Items paid for via PayPal's Echeck are mailed when the check clears with PayPal. This may take several days.

02 Sales tax.

We are required to add 5.5% sales tax to all orders with a Wisconsin shipping address.

03 Customs fees.

Attention International customers: seller is not responsible for custom duties or import tariffs, taxes, fees or delays caused by customs. Please be aware that you may be required to pay these additional charges when the package reaches your country. You may wish to verify with your local customs office for estimates of these charges and for further information. Please do not ask us to mark as gift or change the declared pricing on the customs form. We are a company that frequently ships international orders and we cannot put false information on customs documentation.

04 Shipping cost for multiple items.

The PRIMARY shipping amount (the "Cost" column) from the item with the highest shipping cost is applied first, and then all additional items have the SECONDARY shipping (the "With another item" column) applied.


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Shipping
FREE domestic (within contiguous USA) shipping on orders over $45! Use code HIGHFIVE at checkout.

Please note that shipping times are estimates provided by USPS and FedEx, and may be affected by severe weather or system delays. Giving yourself a few extra days is always a great idea!

Please send a convo or call us at (303) 433-1765 if you have shipping questions!

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01 Domestic.

Orders generally leave our studio within 2 to 4 business days. If for some reasons this is not possible, we will notify you with the scheduled ship date. All domestic orders are shipped by either FedEx Ground or Home Delivery OR USPS First Class or Priority Mail with delivery confirmation. If you'd like insurance, please send a convo and we will get you a quote.
Also, we ship your items to the address listed on your Etsy receipt. If you'd like your package to go somewhere else, please let us know immediately.

SHIPPING DEALS:
Glassware orders over $45 are eligible for free shipping. You must enter the coupon code "HIGHFIVE" during checkout to receive free shipping.

Glassware orders under $45 ship within the US for a flat rate of $7.

Holiday shipping: ship-by date recommendations are on our shop announcement.

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02 International.

******please note*****
Global orders are shipped USPS First-Class Mail International. International shipping usually takes 2 weeks in transit, but varies by location (and may take a month or more). Tracking information IS NOT usually available and we are not responsible for customs charges, import duties, etc. Please be aware of your country's regulations before you order. We are not responsible for any lost or mis-delivered international mail. If you have any concerns please contact us before you place your order. You may purchase additional shipping insurance for your package if you wish.
International orders must be shipped to the confirmed PayPal address.
Holiday shipping: ship-by date recommendations are on our shop announcement.
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Additional policies and FAQs
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Miscellaneous

01 Email list.

Visit http://www.vitalindustries.com/email-list to be added to our mailing list. You will be the first to know about new sales!

02 Wholesale.

You are welcome to submit a wholesale account request at http://www.vitalindustries.com/pages/wholesale-request

We are not reviewing consignment requests at this time.

03 the Locals.

We are located in the beautiful Northwoods of Wisconsin. If you'd like to pick up your order at our warehouse in Rhinelander, please send us a conversation and we'll refund your shipping charges.

04 Copyright

All images and artwork in shop are copyright Vital Industries, LLC

Custom work:
Vital Industries, LLC is not responsible for gathering, maintaining, or verifying the copyright status of customer provided files. All print customers are responsible for obtaining permission to use, duplicate, or edit all copyrighted material before submitting said files to Vital Industries. Anyone wishing to provide files to Vital Industries for production assumes all liability for any possible copyright violations.

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Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information @3 Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. we generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, Vital Industries LLC is the data controller of your personal information. If you have any questions or concerns, you may contact us at shop [!at] vitalindustries.com . Alternately, you may mail us at:

Vital Industries, LLC - 806 N Stevens St, Rhinelander WI 54501