nickykoz on Aug 21, 2016
Very fast shipping. The color was a bit different than I thought but very friendly people.
Bill responded on Aug 22, 2016
The description of the Vitello Flips clearly states Red and Black and there is a picture showing the colors. At Vitello Sandal Factory we strive to make everyone happy unfortunately she has waited 2 months to speak out and our return policy is 14 days after delivery.
Owner, Creator, Designer
Mr. Bill has been making sandals since age 15. He grew up in the Shoe Repair & Leather Crafting Industry.
Accepted payment methods
- Accepts Etsy gift cards
Refunds and Exchanges
IT IS NOT FAIR TO WRITE A BAD REVIEW WITHOUT LETTING US KNOW AND GIVE US AN OPPORTUNITY TO RECTIFY THE SITUATION.
We do not refund the original shipping fees or return shipping..
An RMA is required for returned items and must do so before 14 days after receive item.