vivaropa

VivaRopa!

Emmaus, Pennsylvania 1583 Sales On Etsy since 2012

5 out of 5 stars (435)

vivaropa

VivaRopa!

Emmaus, Pennsylvania | 1583 Sales

All Items

Jennifer Waddell

Contact shop owner

Jennifer Waddell

Reviews

Average item review
5 out of 5 stars
(435)
See reviews that mention:
quality 57 shipping 113 customer service 50

Updates

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Shop policies

Last updated on July 6, 2018
Hello! Thanks for visiting Vivaropa.

The shop is run by me, Jennifer, a graphic designer working between Emmaus, Pennsylvania and Barcelona, Spain. My lovely parents have been helping with the shop, keeping it running smoothly and efficiently. My mother is the genius behind the packing of these lovely items. My father helps out with photography.

We run another shop on Etsy, El Ritmo Retro (elritmoretro.etsy.com) where we specialize in vintage housewares and decor. Shipping can be combined between the stores so please don't hesitate to get in touch with shipping questions.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Vintage garments have been worn and loved and then stored away for many years. It is not uncommon for garments to show some signs of wear. We carefully inspect each garment to make sure that you get the most accurate and informed description possible. Any flaws or defects will be stated in the listing.

All sales are considered final. Please ask any questions prior to purchasing. I am more than happy to provide additional measurements or photos to help you in your decision. If a flaw accidentally escapes my attention, please let me know within three days of receipt and I will work to remedy the situation. I will accept returns on a case by case basis. Shipping charges are non-refundable. A 15% re-stocking fee will be subtracted from your refund. Please don't send an item back to me without letting me know first. Items must be received in the original condition. My wish is that you love your vintage garment as much as its original owner!

If you find that an item has been accidentally misrepresented please bring it my attention and I will do everything possible to make it right - either by offering a discount or by offering a refund. If you are unhappy with your purchase, I will accept returns up to 4 days from receipt. Only the purchase price will be refunded, not the shipping cost. Please communicate any dissatisfaction with me immediately and we will resolve together.

I cannot predict how a vintage item will wear and will not accept returns if an item becomes damaged after it has been received by the buyer. This applies especially to antique items, which can be especially delicate and prone to breakage. I try to estimate the wearability of my older items but cannot guarantee this. Antique silk should be considered especially delicate.
Payment
I accept credit cards, PayPal and Etsy gift cards.
Shipping
Items are shipped within 2-3 days of receiving payment.

Delivery confirmation is included in the shipping fees on most packages within the USA and packages can be tracked online. All packages are sent via USPS, and Priority Mail and Express are available.