vixen21

Vixen's Creations

Ottawa, Canada · 1 Sale

vixen21

Vixen's Creations

Ottawa, Canada 1 Sale On Etsy since 2010

0 out of 5 stars
(1)
Shop owner

vixen21

Contact

Announcement   Welcome to my first time shop!
Browse around and if you have any ideas/questions/ comments please message me!

Announcement

Welcome to my first time shop!
Browse around and if you have any ideas/questions/ comments please message me!

vixen21

Contact shop owner

vixen21

Items

No items listed at this time

Reviews

No reviews in the last year

Shop policies

Last updated on November 26, 2012
Congratulations! You've arrived at the Shop Policies!
Welcome intrigued and quizzical possible buyers!

My shop is a very free feeling shop with items that are handmade that you won't often seen in regular stores or online. The materials however are just run of the mill regular yarn, felt, glue, etc..., basic items anyone can find in a Walmart. I started off doing only hats, but my creative crazy side decided it wasn't enough! So I try to make fun and great items; mostly Super Mario Bros but that's my gamer side, that everyone can enjoy!
I love making the items I will have displayed here because it nurtures my creative side, but it also keeps my mind busy and relaxes me so everything is always made with love and care!......and perhaps a bit of glue to hold it all together. :)

Accepted payment methods

Payment
For the time being payments made through paypal are preferred since this is my first time setting up an online shop. After a while I'll probably add other payment options, but for now I feel safer for myself and for all you potential buyers to do it through paypal for the security of us both. :)
For the items to be quickly delivered, I would expect payment within 7 days. I am lineant on the time frame, but the items will only be sent out on confirmation of payment. So please purchase something only if you are certain.

As of right now, I'm sure most of you have noticed I've only enabled Canada shipping, so there's no need to alter any tax or add any amount for customs.
Other areas will be updated in a little while once I get enough information on them.

If you need to cancel a purchase please notify me within 24 hours so that I can take care of correcting and getting everything fixed so it won't go against you or anyone else that may have wanted the same item. Just click on the contact link on the left hand side of my shop main page and let me know.

Payments made through paypal do need a verified address of course, however if you wish to send the item to a different address (if it happens to be a gift for someone) please contact me or write a note to sender within Paypal so we can discuss getting it to that wonderful gift receiver! ^_^
Shipping
For shipping, at the moment, I use Canada Post since Canada is the only option for shipping that I have enabled.

If expedited shipping or faster shipping is required please contact me before buying and I can advise of pricing and options.

* Do you include delivery confirmation or insurance? Can they be purchased if it is not factored into the shipping rate?
Q: Is insurance included? A: No, and I know the feeling.
Q: Can it be purchased? A: Absolutely!

Items are packaged in recycled boxes (for the bigger than envelope items) with bubble wrap on the inside for item protection.

Pickup unfortunately isn't available.

Do you offer international shipping? Is the buyer responsible for customs fees?
*In the future it will be offered, and yes custom fees are to be for the buyer to take care of.

Items will be shipped next day that payment is confirmed as received as long as it is during the week (meaning no weekend drop offs).

For custom made orders, my normal time from start to finish on a project is about a month not including shipping. This is simply because of other items I may be making and personal time for work and recreation.

Yes I can deliver to a "giftee" address. However, please contact me before or write a note to sender (aka me!) with Paypal so we can discuss how to get the item to them! :)

Weather or climate should be considered when items are being shipped, especially for expedited items.
Refunds and Exchanges
Returns as most of you know are somewhat iffy.

If there is a need to return an item, the buyer needs to contact me within 24 hours of receiving the item and preferred with a photo as to why.

What conditions are valid so that returns/refunds apply? Wrong size? Damage in transit?
* Who is responsible for the shipping cost of returned items?
* Can custom orders (if offered) be returned?
Additional policies and FAQs
Does your shop have FAQs?
No FAQ's yet, but as more of you ask questions I will keep them so I can update it in the future.

If there are options for colour or size, please let me know in the note to sender within Paypal on what your choice is.

Buyers can contact me through the "Contact" link from the main shop page.

For now, there aren't any coupons/discounts offered unless you refer someone to look at the shop and they message me stating they were referred.* Do you offer discounts?

For now, I don't have any wholesale or bulk order options.

If you have any ideas for custom items or consignments, send me a message and we can discuss size/colour/pricing/make time, etc.. We can also work around pricing if the budget doesn't allow for the exact size or what not. ;)

Normally not many people offer this, but if it so happens you need the item specially wrapped, I am willing to do so with limitations of course. Please inquire with me for more information about what's available and pricing.

All items are made from a non smoking home. I do have a dog, but I make sure every item is cleaned of any possible loose hair before sending anything! Heck, I go as far to make sure the box is clean inside and out! ^_^

I am planning to donate a percentage to CHEO and actually have plans to make special blankets for them as well as I have the time available.