Vladana

Florence, Arizona

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Vladana

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Vladana

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Quality 12 Shipping 23 Customer service 24

Shop policies

Last updated on March 29, 2014
Welcome to our Etsy store.

Please read all the policy information and if you have any questions do contact us in an Etsy conversation.

Accepted payment methods

Paypal
Returns and exchanges
I ONLY accept returns or exchanges on my creations that are sold in "one size fits all"
There is a 5 day money back guarantee, except for custom orders. Within 5 business days of receiving your item.

I DO NOT accept returns on any CUSTOM orders. An order is considered CUSTOM when:
- the exact SIZE is not part of the original listing
- the garment is created to a specific length
- the design of the garment is change from the original listing

The garment MUST be in its new, original, unworn condition.
Shipping costs are not refundable.
Providing these guidelines are followed, refund will be made through PayPal.
Payment
Payment can be made through PayPal. You don't need to have a PayPal account to do so, just select 'PayPal' at checkout and follow the instructions to pay by credit card in a secure way.

Here is a great link to explain how PayPal works.
http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card/746/

I can't start creating an order until payment has been received and fully processed.
Shipping
I use USPS for all US & International shipments.

I ship out garments Monday-Friday only excluding holidays and weekends.

Please, contact me, and I will gladly calculate your exact shipping cost. I will need your Postal Code (Zip Code) & your Country
Additional policies and FAQs
! ! ! Please note, that the quality of the Faux Fur Fabric is changing. Every year it is slightly different. Sometimes it changes a few times in a season. So, feel free to ask for a free swatch. ! ! !