vntagequeen

Vintage Home Decor

Virginia Beach, Virginia

vntagequeen is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

vntagequeen is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 4, 2012
Hi! And welcome to Vntage Queen. Feel free to browse around and if you have questions, click on Contact and ask away! I check convos often, but do take a little time on the weekends with my family, so you may not hear back from me until Monday.

Accepted payment methods

Paypal
Returns and exchanges
All sales are final, please ensure to ask any and all questions prior to purchase.
Payment
We accept Paypal and Credit Cards directly through Etsy. If you are paying with an echeck or funds are drawn from your bank account through Paypal, items are shipped once the payment clears. It typically takes 3-5 business days to clear.
Shipping
>>>Please read, this is important<<<

Items are shipped 1-2 days from purchase Mondays - Thursdays. (Fridays and Saturdays are my days to hunt for Vintage Goodies! so I am not home to ship)

-Please allow up to 5-7 business days for your shipment to arrive (12-14 business days for International).
-Your tracking number will be emailed to you in a separate Etsy Transaction email.
-Shipments are sent via USPS unless otherwise stated.
-If you prefer UPS or Fedex, please contact me before making a purchase as the shipping price may need to be altered.
-IMPORTANT: Your item will be sent to the address you have listed in Etsy, please please please ensure it is correct. I have no way of knowing if an incorrect or outdated address is listed. If the address listed by the buyer is incorrect, the buyer will be responsible for a reshipment. Refunds are not given for issues with incorrect addresses, so please ensure your address is correct and up to date.
Additional policies and FAQs
Insurance is added to most breakable items, such as glass. It is not added to other, non breakable items, to save the buyer on added costs. If you would like insurance, please request prior to making a purchase. Insurance will provide coverage if a package is lost while in the USPS' care or if an item arrives damaged or broken.

IMPORTANT: If a package arrives damaged or broken, a claim with the POST OFFICE (not Vntage Queen) will need to be opened to receive a refund (thus the purpose of insurance). The website can be found here: https://www.usps.com/ship/file-insurance-claims.htm
I will do everything I can to assist with this process! ***

>>>Please note, a broken item is not typical and VERY uncommon. I pack items with the utmost care and use plenty of packaging material such as bubble wrap, packing paper etc.<<<

ANSWERS TO FAQs:
1. I can place a hold for 24 hours on an item to allow for combined purchasing in different time zones or if you can not purchase an item from your work computer etc. Please be 100% sure you are purchasing the item(s) before requesting a reserve.

2. Prices are as marked, please do not ask for a lower price. I fill up my gas tank to hunt for the item, I pay for the item, I clean the item, I take time describing and photographing the item, I pay fees on selling the item and I pay taxes on the item = this all adds up.

3. If you need a package by a certain date, I would recommend contacting me to change the shipment to UPS or FedEx.

4. I do offer payment plans on items over $200 => 30% downpayment up front and 30 days to pay the remaining balance. Please contact if interested to set up a payment plan.

5. Combined shipping is always welcomed. Any shipping overage is refunded. For an accurate combined shipping rate, please contact me.