vonnieandco

A mix of fiber, plants and photo related things

Sacramento, California
1,395 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    **IMPORTANT** There are shipping delay from the USPS due to Covid-19, being short staffed, and the large volume of packages being shipped. There are times where it takes days for the USPS to scan your package even though the item was dropped off. Please be patient! Thank you!

Announcement

Last updated on Jan 17, 2021

**IMPORTANT** There are shipping delay from the USPS due to Covid-19, being short staffed, and the large volume of packages being shipped. There are times where it takes days for the USPS to scan your package even though the item was dropped off. Please be patient! Thank you!

Items

1395 Sales
 

All Items

Vonnie

Contact shop owner

Vonnie

Reviews

Average item review
5 out of 5 stars
(214)
See reviews that mention:
Quality 22 Shipping 18 Customer service 5

About vonnieandco

Sales 1,395
On Etsy since 2014

Keep on, keep on pushing

ABOUT ME
My name is Vonnie and I am the face behind HelloRedRubi and now known as Vonnie & Co. As you can see, I love to crochet, knit, and all things creative. Long story short, I have always been a creative child and it's reflected on who I am today and what you see.

MISSION STATEMENT
At Vonnie & Co., we believe that everyone's unique style is a reflection of their personality. We love to design, create, and provide quality and beautifully handmade items to our customers. We value their time as much as we value ours, so why do the best we can!

CORE VALUES
• Creativity • Honesty • Growth • Daring • Persistent

Shop members

  • Vonnie Tang

    Owner, Creator, Designer

    She has been crocheting for over 10 years and knitting for over a year+. She started designing back in 2016 and loves being able to come up with new ideas. Check out her website, www.vonnieandco.com

  • Richard Le

    Photographer, #1 Fan

    He is a commercial automotive photographer and an amazing photo retoucher.

  • Jack

    Cute Assistant

    Jack is a Chinchilla Rabbit that was found in the backyard. He escaped a cage full of rabbits in near by house. He now enjoys a life full of food, hay, and a bunch of snuggles. He also loves to poop, pee, and sleep!

  • Coco

    Cool Assistant

    Coco is a Chihuahua that came into our lives at 1 years old. He is now a 16 something year old guy who loves treats, sleep, and tricking us into giving him treats.

Shop policies

More information

Last updated on Jan 21, 2021
Frequently asked questions
Shipping

My main shipping choice will be USPS shipping. All orders include a tracking number. I try to make shipping as little as possible, but price will vary throughout the years due to shipping rate increase from the USPS. (Shipping rates increase implemented by USPS on Jan 24, 2021)

IMPORTANT
Once the item is marked "shipped" and "accepted at USPS origin facility" then the item becomes the responsibility of the USPS and I will not be considered liable for the lost, damaged, or stolen package during the shipping process. You should contact your local USPS first and see what you can do. If you know your package was stolen, you should contact the police!

Refunds and Exchanges

I do accept exchange, but ONLY if the item is not what you ordered (i.e. you ordered a pink hat, but received a purple hat or you ordered a keychain and got an ornament).

I take a lot of pride in my work and if you're unsatisfied because you ordered the wrong item, size, or color then I can not refund or exchange.

Processing time vs Shipping time

Processing time means how long it will take myself to complete the order while shipping time means how long it takes from when I ship the item out to when it gets to you.

Shipping time is dependent on the USPS, please be aware of the weather condition in your city, there may be delays. I have no power on the USPS and shipping time has nothing to do with my shop.

I can't download my digital PDF, what can I do?

Downloading on computer will be best, most of the time you will not be able to download via mobile. If you have any issue with downloading the digital PDF, please contact me! Sometimes etsy has some glitch and I am more than happy to see what's going on and send you one through your email!

Do I get a tracking number?

Yes you do, you should receive an email stating that I have purchased your shipping labels and the tracking number should accompany it or go to your order status on Etsy to retrieve the tracking number. (Tracking will be through USPS, unless stated otherwise)

My tracking number says "not found" or "delivery information is not yet available

Don't worry, sometimes it takes up to 24-48 hours for the shipping facility to scan and update the tracking number!