vonnieandco

A mix of fiber, plants and photo related things

Sacramento, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hi all, I've deactivated all physical listings until further notice! We're getting ready for a new addition to the family :D

USPS has implemented some changes such as shipping increase and longer shipping dates. There is no way for me to go around that. You will most likely see this for other stores as well. Thank you for supporting my shop!

Announcement

Last updated on Jan 16, 2022

Hi all, I've deactivated all physical listings until further notice! We're getting ready for a new addition to the family :D

USPS has implemented some changes such as shipping increase and longer shipping dates. There is no way for me to go around that. You will most likely see this for other stores as well. Thank you for supporting my shop!

Items

1552 Sales
 

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Vonnie

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Vonnie

Reviews

Average item review
5 out of 5 stars
(241)
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About vonnieandco

Sales 1,552
On Etsy since 2014

Keep on, keep on pushing

ABOUT ME
My name is Vonnie and I am the face behind HelloRedRubi and now known as Vonnie & Co. As you can see, I love to crochet, knit, and all things creative. Long story short, I have always been a creative child and it's reflected on who I am today and what you see.

MISSION STATEMENT
At Vonnie & Co., we believe that everyone's unique style is a reflection of their personality. We love to design, create, and provide quality and beautifully handmade items to our customers. We value their time as much as we value ours, so why do the best we can!

CORE VALUES
• Creativity • Honesty • Growth • Daring • Persistent

Shop members

  • Vonnie Tang

    Owner, Creator, Designer

    She has been crocheting for over 15 years and knitting for over 3 years. She started designing back in 2016 and loves being able to come up with new ideas. Check out her website, www.vonnieandco.com

  • Richard Le

    Photographer, #1 Fan

    He is my #1 supporter, helps take photos when needed, and always the person who brings packages to the post office!

  • Jack

    Cute Assistant

    Jack might be a mix of flemish/American chinchilla rabbit. He enjoys a life full of food, hay, and a bunch of snuggles. He also loves to poop, pee, and sleep!

  • Coco

    Cool Assistant

    Coco is a Chihuahua that came into our lives at 1 years old. He is now an 18 something year old guy who loves treats, sleep, and tricking us into giving him treats.

  • Bartholomeow

    Sneaky Assistant

    Barti is an outdoor cat that we found around our home. We gave him a little home outside and feed him. He is such a cute little guy. He is not indoors so no worries about cat fur. He enjoys belly rubs, food and did I say food?

Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Shipping

My main shipping choice will be USPS shipping. All orders include a tracking number. I try to make shipping as little as possible, but price will vary throughout the years due to shipping rate increase from the USPS. (Shipping rates increase implemented by USPS on Jan 09, 2022)

IMPORTANT
Once the item is marked "shipped" and "accepted at USPS origin facility" then the item becomes the responsibility of the USPS and I will not be considered liable for the lost, damaged, or stolen package during the shipping process. You should contact your local USPS first and see what you can do. If you know your package was stolen, you should contact the police!

Refunds and Exchanges

I do accept exchange, but ONLY if the item is not what you ordered (i.e. you ordered a pink hat, but received a purple hat or you ordered a keychain and got an ornament).

I take a lot of pride in my work and if you're unsatisfied because you ordered the wrong item, size, or color then I can not refund or exchange.

Processing time vs Shipping time

Processing time means how long it will take myself to complete the order while shipping time means how long it takes from when I ship the item out to when it gets to you.

Shipping time is dependent on the USPS, please be aware of the weather condition in your city, there may be delays. I have no power on the USPS and shipping time has nothing to do with my shop.

I can't download my digital PDF, what can I do?

Downloading on computer will be best, most of the time you will not be able to download via mobile. If you have any issue with downloading the digital PDF, please contact me! Sometimes etsy has some glitch and I am more than happy to see what's going on and send you one through your email!

Do I get a tracking number?

Yes you do, you should receive an email stating that I have purchased your shipping labels and the tracking number should accompany it or go to your order status on Etsy to retrieve the tracking number. (Tracking will be through USPS, unless stated otherwise)

My tracking number says "not found" or "delivery information is not yet available

Don't worry, sometimes it takes up to 24-48 hours for the shipping facility to scan and update the tracking number!

Will I get my package faster if I upgrade shipping to Priority?

Upgrading shipping to priority doesn't mean that the processing time will be any faster or I will give your order any special treatments. You may get your package faster because of shipping, but shipping is still dependent on the USPS. So always look at both processing time and shipping and decide for yourself if you think upgrading to priority is right for you.

Time Zones

Keep in mind that I am based in California, USA (PST).

If you are messaging me from the states my time zone will be 3 hours behind from EST, 2 hours behind CST time, and 1 hour behind MST. Also, my time zone will be 2 hours ahead of Hawaii and 1 hour ahead of Alaska. When you message me for whatever reason, I will try to get back to you as soon as possible.

If you are messaging from a different country, search "time in California, USA". It will let you know what time it is over here. There is a chance it may be night time here or I am eating lunch! I will get back to you as soon as possible.